Files still on FTP – But site is inaccessible.

  • Hello WP Forums,

    I have my WP sites hosted with DreamHost.com and I accidentally deleted a domain from my dashboard. https://www.quintinart.com

    When I re-added the domain to my dashboard, the site was inaccessible because I no longer had a “1 Click WordPress” installation.

    When you visit the website it says “Error establishing a database connection”

    When I log in via FTP, the files are still in the domain directory.

    I am not sure what to do from here and I am not sure if this question is for this forum, but DreamHost won’t help me.

    Thank you in advance!

Viewing 13 replies - 1 through 13 (of 13 total)

  • Do you have a recent database backup for your site?

    Thread Starter Sukovich

    (@sukovich)

    I think so. I am logged into DreamHost and I still see a sql db on there… It gives me a few options.
    – Add a user
    – Restore DB
    – Modify DB
    – Delete DB

    Is that an .sql file?

    Thread Starter Sukovich

    (@sukovich)

    I think so…. Sorry – I don’t really get sql. lol.

    Here is a screenshot… I circled every time that QuintinArt showed up and blacked out everything else. Maybe this will help.

    https://www.quintinart.com/sql-db.jpg

    Try using Restore DB.

    Thread Starter Sukovich

    (@sukovich)

    I just tried and it gave me this option… https://www.quintinart.com/sql2.jpg

    In the dropdown it allows me to restore 3 hours ago up to 5 days ago, but this website has been down for 1 month.

    What I really need to do is have all of the content (words, html code, pictures, etc) copied from the old website so I can put it onto a new one.

    If I have to re-add pictures or anything, I can do that.

    I think this website is a goner though…

    this website has been down for 1 month.

    Then I’m afraid that, without a locally saved database backup, you’ve lost everything.

    Thread Starter Sukovich

    (@sukovich)

    What about the files that are saved on my ftp?

    Do none of these have the content that was on the website before?

    Your content was saved in your database – not in the WordPress files. At best, all you’ll have are copies of images & attachments from the old site but nothing else.

    Thread Starter Sukovich

    (@sukovich)

    Are you serious?

    Where does the db get saved? To my ftp server or somewhere else?

    I can’t lose this website… What about my hosting company? Can they recover? They said they can’t…

    Are you serious?

    Completely. Sorry. ??

    Where does the db get saved?

    It’s stored on a special MySQL server. I can only assume that when you deleted your domain name, the database was automatically removed.

    What about my hosting company? Can they recover?

    Not after a month. Had it been a few hours, you might have stood a chance but not after all this time. You could see if you could retrieve odd pages via Google’s search cache but, again, I think you’ll be lucky to find anything after this long.

    Thread Starter Sukovich

    (@sukovich)

    Just so I am 100% sure… Nothing is recoverable from my my full FTP directories?

    The sql db is gone, so all of my content and links are gone. Correct?

    Esmi is 100% correct, unfortunately.

Viewing 13 replies - 1 through 13 (of 13 total)
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