Filetypes added but still WP says not allowed

  • Resolved ttkdigital

    (@ttkdigital)


    6 months, 4 weeks ago

    I have managed to add different types using the plugin and they all look fine in the backend. However, when I go to actually upload that file via the media section in the backend, I get the same error.

    Files I have added are .dwg, EASM and EPRT which are all application/acad files.

    Any guidance would be really appreciated

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ttkdigital

    (@ttkdigital)

    It seems that the other filetypes are able to upload fine, the problem is purely the .dwg file….

    Plugin Support Mike Kipruto

    (@mkipruto)

    Hey @ttkdigital, we are sorry for the trouble, and please know that we are happy to help.

    By using the File Uploads Type plugin to add the .dwg file type you can be able to add it to the allowed list of file types to be uploaded to your sites, but please note that you’ll also need to be sure the MIME type of the file you’re using is the correct one (in the past, we’ve seen situations where the expected MIME type wasn’t what their file had).

    When you get a chance, could you please check for the MIME type of the .dwg file using:?https://htmlstrip.com/mime-file-type-checker so that we can troubleshoot the issue more closely?

    Thank you

    Plugin Support Mike Kipruto

    (@mkipruto)

    Hey @ttkdigital,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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