Filled fields that are deleted

  • Resolved designp

    (@designp)


    3 years, 11 months ago

    hello, I notice that when the visitor has filled in all their contact details and chooses a tip option, it loads and all the contact details filled in are erased. Is this normal? Where can the worry come from?

    Thank you !

    Damien

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author railmedia

    (@railmedia)

    Hi Damien,

    Unfortunately yes, this may happen since when you add a tip, a page refresh is triggered. I will investigate it and get back to you with a possible fix.

    Regards,
    Adrian

    Hi Adrian,

    I am experiencing the same issue.

    How is this going? Is there anything I can help with?

    Thank you!

    Miguel

    Found something that may help implement:

    For the Ajax call, use wc-ajax. (current version of WooCommerce is deleting the cart when using admin-ajax.php)

    Then to update the checkout area, use:

    jQuery(‘body’).trigger(‘update_checkout’);

    This last one is to update the checkout section without refreshing the entire page.

    Just my 2 cents.

    Miguel

    Plugin Author railmedia

    (@railmedia)

    Hi there,

    Please update to the latest version (1.1) – the page will no longer refresh and no data loss will occur. The tip is added using the trigger mentioned by @miguelocarvajal

    Best regards,
    Adrian

Viewing 4 replies - 1 through 4 (of 4 total)
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