Filter by attribute isn’t showing on category pages

Hey there!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi,

Thanks for your response.

Please refer to the system report as below

### WordPress Environment ###

WordPress address (URL): https://ufashionshop.com.br
Site address (URL): https://ufashionshop.com.br
WC Version: 4.4.1
REST API Version: ? 1.0.15
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.4.0 inativa
Log Directory Writable: ?
WP Version: 5.5
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: pt_BR
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.20
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.4.1
WC Database Prefix: mrc_
Tamanho total do banco de dados: 117.55MB
Tamanho dos dados do banco de dados: 55.66MB
Tamanho do índice do banco de dado: 61.89MB
mrc_woocommerce_sessions: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_woocommerce_api_keys: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_woocommerce_attribute_taxonomies: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
mrc_woocommerce_order_items: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_woocommerce_order_itemmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_woocommerce_tax_rates: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
mrc_woocommerce_tax_rate_locations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_woocommerce_shipping_zones: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_woocommerce_shipping_zone_locations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_woocommerce_shipping_zone_methods: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_woocommerce_payment_tokens: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_woocommerce_payment_tokenmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_woocommerce_log: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_actionscheduler_actions: Dados: 8.52MB + índex: 10.55MB + mecanismo InnoDB
mrc_actionscheduler_claims: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_actionscheduler_groups: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_actionscheduler_logs: Dados: 5.52MB + índex: 5.03MB + mecanismo InnoDB
mrc_adsw_activities: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_adsw_ali_meta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_adsw_comments_hash: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_adsw_search_analytics: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_adsw_task_upload_images: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_commentmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_comments: Dados: 0.02MB + índex: 0.09MB + mecanismo InnoDB
mrc_links: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_mailchimp_carts: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_mailchimp_jobs: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_options: Dados: 3.03MB + índex: 1.28MB + mecanismo InnoDB
mrc_postmeta: Dados: 1.19MB + índex: 2.08MB + mecanismo InnoDB
mrc_posts: Dados: 2.08MB + índex: 0.06MB + mecanismo InnoDB
mrc_rank_math_404_logs: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_rank_math_internal_links: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_rank_math_internal_meta: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_rank_math_redirections: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_rank_math_redirections_cache: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_rank_math_sc_analytics: Dados: 2.52MB + índex: 1.52MB + mecanismo InnoDB
mrc_s2w_error_product_images: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_termmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_terms: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_term_relationships: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_term_taxonomy: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_usermeta: Dados: 26.56MB + índex: 36.13MB + mecanismo InnoDB
mrc_users: Dados: 4.48MB + índex: 3.31MB + mecanismo InnoDB
mrc_wc_admin_notes: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_wc_admin_note_actions: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_wc_category_lookup: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_wc_customer_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_wc_download_log: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_wc_order_coupon_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_wc_order_product_lookup: Dados: 0.39MB + índex: 0.36MB + mecanismo InnoDB
mrc_wc_order_stats: Dados: 0.23MB + índex: 0.22MB + mecanismo InnoDB
mrc_wc_order_tax_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_wc_product_meta_lookup: Dados: 0.02MB + índex: 0.09MB + mecanismo InnoDB
mrc_wc_reserved_stock: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
mrc_wc_tax_rate_classes: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_wc_webhooks: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_yith_wcwl: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_yith_wcwl_lists: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_yoast_indexable: Dados: 0.06MB + índex: 0.08MB + mecanismo InnoDB
mrc_yoast_indexable_hierarchy: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
mrc_yoast_migrations: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_yoast_primary_term: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
mrc_yoast_seo_links: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
mrc_yoast_seo_meta: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB

### Post Type Counts ###

attachment: 27
blocks: 3
customize_changeset: 74
nav_menu_item: 25
page: 17
post: 1
product: 6
product_variation: 27
revision: 10
size-chart: 18
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
					Sua loja n?o está usando HTTPS. Saiba mais sobre HTTPS e certificados SSL.
Hide errors from visitors: ?

### Active Plugins (9) ###

Contact Form 7: por Takayuki Miyoshi – 5.2.1
Disable WooCommerce Bloat: por ospiotr – 2.0
Rank Math SEO: por Rank Math – 1.0.47
SG Optimizer: por SiteGround – 5.6.4
WC Password Strength Settings: por Daniel Santoro – 2.1.0 – Vers?o instalada n?o testada com a vers?o ativa do WooCommerce 4.4.1
Advanced Product Size Charts for WooCommerce: por theDotstore – 2.0.4 – Vers?o instalada n?o testada com a vers?o ativa do WooCommerce 4.4.1
WooCommerce: por Automattic – 4.4.1
Widget Disable: por required – 2.0.0
Adicionar aos meus desejos: por YITH – 3.0.13

### Inactive Plugins (2) ###

AliDropship Woo Plugin: por Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.8 – Vers?o instalada n?o testada com a vers?o ativa do WooCommerce 4.4.1
Import From Shopify: por CubyDev – 1.0.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: BRL (R$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base da loja: #8 - /loja/
Carrinho: #9 - /carrinho/
Finalizar compra: #10 - /finalizar-compra/
Minha conta: #11 - /minha-conta/
Termos e condi??es: ? Página n?o definida

### Theme ###

Name: Flatsome
Version: 3.12.2
Author URL: https://www.uxthemes.com/
Child Theme: ? – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

### Action Scheduler ###

Cancelado: 25
Oldest: 2020-08-19 00:41:12 +0000
Newest: 2020-08-19 09:25:04 +0000

Concluído: 28.975
Oldest: 2020-07-31 00:30:09 +0000
Newest: 2020-08-20 08:44:12 +0000

Thanks for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Ok. I’ll try it. Thanks!