• Resolved jgitta

    (@jgitta)


    When using advanced filters and filtering by product attribute no data appears regadless of time frame

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jgitta. Can you share a screenshot showing a sample custom search that you are referring to please??

    Thread Starter jgitta

    (@jgitta)

    Yes. Here is a short screencast on what I am trying to do for this customer,

    https://jghud.com/4q

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jgitta. Please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    Thread Starter jgitta

    (@jgitta)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://peekabooonline.com
    Site address (URL): https://peekabooonline.com
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.8
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.31
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: wpmn_
    Total Database Size: 100.91MB
    Database Data Size: 75.83MB
    Database Index Size: 25.08MB
    wpmn_woocommerce_sessions: Data: 5.37MB + Index: 0.13MB + Engine MyISAM
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    ### Post Type Counts ###
    
    attachment: 4526
    babystreet-portfolio: 12
    custom_css: 1
    nav_menu_item: 20
    page: 19
    pos_grid: 1
    pos_outlet: 1
    pos_receipt: 1
    pos_register: 2
    pos_session: 206
    pos_temp_order: 2
    post: 14
    product: 1885
    product_variation: 2340
    pwbe_filter: 1
    revision: 843
    shop_coupon: 2
    shop_order: 2941
    shop_order_refund: 81
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (21) ###
    
    Query Monitor: by John Blackbourn – 3.6.7
    Babystreet Plugin: by theAlThemist – 1.3.7
    Contact Form 7: by Takayuki Miyoshi – 5.4
    Envato Market: by Envato – 2.0.6
    GA Google Analytics: by Jeff Starr – 20210211
    Jetpack by WordPress.com: by Automattic – 9.5
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.3.0
    PW WooCommerce Bulk Edit Pro: by Pimwick
    LLC – 2.280
    
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.12
    Slider Revolution: by ThemePunch – 6.2.22
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.50
    
    Woocommerce Partial Shipment: by Vikram S – 2.5
    Woocommerce Blocker: by theDotstore – 1.9.3
    WooCommerce Stripe Gateway: by WooCommerce – 5.0.0
    WooCommerce Gift Cards: by SomewhereWarm – 1.6.1
    Point of Sale for WooCommerce: by Actuality Extensions – 5.4.1
    WooCommerce Shipping & Tax: by Automattic – 1.25.10
    WooCommerce: by Automattic – 5.1.0
    WordPress Importer: by wordpressdotorg – 0.7
    WP Mail SMTP: by WPForms – 2.7.0
    YITH WooCommerce Wishlist: by YITH – 3.0.20
    
    ### Inactive Plugins (3) ###
    
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.8
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    Simple User Avatar: by Matteo Manna – 3.1
    
    ### Dropin Plugins (1) ###
    
    db.php: Query Monitor Database Class
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #10 - /shop/
    Cart: #11 - /cart/
    Checkout: #12 - /checkout/
    My account: #13 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Babystreet Child
    Version: 1.0.0
    Author URL: https://www.althemist.com
    Child Theme: ?
    Parent Theme Name: Babystreet
    Parent Theme Version: 1.5.0
    Parent Theme Author URL: https://www.althemist.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: babystreet/woocommerce/archive-product.php
    babystreet/woocommerce/cart/cart.php
    babystreet/woocommerce/content-product-cat.php
    babystreet/woocommerce/content-product.php
    babystreet/woocommerce/content-single-product.php
    babystreet/woocommerce/content-widget-product.php
    babystreet/woocommerce/content-widget-reviews.php
    babystreet-child/woocommerce/emails/admin-new-order.php
    babystreet/woocommerce/global/quantity-input.php
    babystreet/woocommerce/global/sidebar.php
    babystreet/woocommerce/global/wrapper-end.php
    babystreet/woocommerce/global/wrapper-start.php
    babystreet/woocommerce/loop/add-to-cart.php
    babystreet/woocommerce/loop/loop-end.php
    babystreet/woocommerce/loop/loop-start.php
    babystreet/woocommerce/loop/orderby.php
    babystreet/woocommerce/loop/pagination.php
    babystreet/woocommerce/loop/price.php
    babystreet/woocommerce/loop/sale-flash.php
    babystreet/woocommerce/myaccount/my-account.php
    babystreet/woocommerce/product-searchform.php
    babystreet/woocommerce/single-product/meta.php
    babystreet/woocommerce/single-product/product-image.php
    babystreet/woocommerce/single-product/related.php
    babystreet/woocommerce/single-product/title.php
    babystreet/woocommerce/single-product.php
    
    ### Gift Cards ###
    
    Database Version: 1.6.1
    Loopback Test: ?
    Task Queueing Test: ?
    
    ### Action Scheduler ###
    
    Complete: 2,999
    Oldest: 2021-03-26 13:21:57 -0500
    Newest: 2021-04-01 05:45:58 -0500
    
    ### Status report information ###
    
    Generated at: 2021-04-01 10:13:45 -05:00
    
    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jgitta. Thank you for sharing your system status report. I don’t see any red flags but I also was unable to replicate the issue on my test site using the same version of WooCommerce as you. One thought that comes to mind is did you rename the attributes at any point?

    My suggested next step is to do some conflict testing using our guide here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @jgitta. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘[NSFW] filter by orders attributes’ is closed to new replies.