• Resolved momo46

    (@momo46)


    Hi.

    I use Pro version filter. I have set products in the filter. But the filter works only on the main page. But if I add a filter on subpage filter doesnt work. On the main page, the filter will find my products. But on a subpage (for example SERVICES), the filter does not find any product and only refresh the page.

    I’m sending you a link to both filters.

    Main page: https://chiptuningdt.sk/
    Subpage: https://chiptuningdt.sk/katalog-vozidiel/

    Please try it.

    And i wrote to support on page theme and they answer me:
    “””Dear Customer,

    After deep investigation of the problem with filter option from WooF plugin, we determined this error https://prnt.sc/mxw2qr:

    Warning: mkdir(): No such file or directory in /nfsmnt/hosting1_2/5/e/5ee4bb61-5925-4d03-ad91-6503346b85a4/chiptuningdt.sk/web/wp-content/plugins/woocommerce-products-filter/views/plugin_options.php on line 1410 Note for admin: Folder /nfsmnt/hosting1_2/5/e/5ee4bb61-5925-4d03-ad91-6503346b85a4/chiptuningdt.sk/web/wp-content/chiptuningdt.sk/katalog-vozidiel// for extensions is not writable OR doesn exists! Ignore this message if you not planning using WOOF custom extensions!

    We tested it on a fresh theme installation and using a default theme such as Twenty Fifteen but noted no problems. So we came to conclusion that this issue is plugin-related one.

    Please contact WooF support team asking for a solution since the author team of the plugin is knowledgeable enough to assist you on this matter.

    Thanks for your cooperation and undersa”””

    Can you help me with this ? I realy need fix this problem for my customer.

    Thank you so much.

    The page I need help with: [log in to see the link]

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