Filter does not working well and dissapear

Hi @vincentkwijk,

I have a problem with the filter. After selecting a propertie in the filter, the filter shows the results. It is intended that there can be selected multiple properties, not only one.

Please, can you post a link to test it ? Please, explain me how to replicate the issue.

Second: On the results page, the filter dissapears.

Yes, in search page the product filter widget doesn’t show up. the reason of this is that search page is not a standard page and more theme override this page in a custom way.
It’s not easy for us add support for all theme.

However, you can use this php code to force the widget to show in search page but I can’t help you if there are any problems, our plugin don’t support search page:

add_filter( 'yith_wcan_is_search', '__return_false' );

Have a nice day
YITH

Thanks for your quick reply!

1. This is the link https://www.verfverkoper.nl. For example you selected ‘grondverf’ on https://verfverkoper.nl/product-categorie/hout/. The filter generated results directly. But i will select more to filter, for example ‘halfglans’ in the second part of the filter.

2. Thanks, i will take a look at that.

Hi,
I tested you website and I found the problem.
Look here: https://verfverkoper.nl/product-categorie/hout/?filter_productsoort=beits

This is a product category page. If you visit this page you can see that there are no sidebar in this page. This is the same page that use ajax product filter plugin and, for this reason, the widget disappears after a filter was apply…

To configure properly the plugin you must set only one sidebar for all shop (product category, product tags and shop page).
If you use the same sidebar for all WooCommerce pages all works fine.

Have a nice day
YITH

Thanks! Is this a theme setting or where can i set one sidebar for al the pages?

Hi @vincentkwijk,

normally this is a feature that must powered by theme, but I don’t know if your theme allow you to use sidebar in category page or not…
For this you can try to read the theme documentation or ask to theme developers to know if possible. If not, you can use a plugin called WooSidebars: https://www.ads-software.com/plugins/woosidebars/

Have a nice day
YITH