filter for availability out of stock

  • Resolved spinshock

    (@spinshock)


    6 years, 1 month ago

    Hi, in creating a new feed. Variable products chosen. I add only one filter to filter out all out of product products.

    I have tried all the following variations:

    availability is equal to out of stock exclude
    availability is equal to in stock include only
    quantity is less than 1

    When I download the xml file to see in all these cases, I still see all the out of stock products in the xml file. What could I be doing wrong?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Spinshock,

    Thanks for using our plugin and reaching out to us. One of the variations you used really should work. This is the one:

    https://www.dropbox.com/s/jiruf4b0vu82rqz/out-of-stock-rule.png?dl=0

    Make sure you do not have the ‘cs’ checkbox marked.

    Just to make sure:
    1. Did you manually refreshed the product feed after you created the rule?
    2. Ae you running a caching plugin that caches the product feed? If so, clear the cache when you make changes to the feed.

    Hope this helps?

    All the best,
    Eva

    Thread Starter spinshock

    (@spinshock)

    Hi, I do have a siteground cache plugin. I tried clearing the cache before refreshing the feed and it did the trick.

    Since my feed will be automatically refreshed daily. If a product becomes out of stock and I don’t manually clear the cache before the next auto refresh, will the same problem happen?

    we don’t have experience with siteground but I am pretty sure you can exclude certain categories from caching. So just make sure that the category in which the product feeds are saved is not being cached.

    Best,
    Eva

    Assuming our support on this topic is no longer needed I am going to close it now for housekeeping reasons.

    Please feel free to reach out whenever you need our help again.

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘filter for availability out of stock’ is closed to new replies.