Filter functionality

Hello @yurbshop21!

Checking your site I couldn’t be sure about the issue that you are facing. ??

Can you please share some screenshots/screen-recording that will help us understand the issue properly?
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Just as Recently Viewed product block displaying blank because none of the Recently Viewed items belong to the active category (agriculture). View screenshot https://prnt.sc/WivuvXpgWTvS

https://yurbshop.com.ng/product-category/agriculture/

Customers also searched section showing blank because it has products from different categories and not agriculture. Meanwhile this sector is static content based.. Don’t want filter to hook into anything customized section but default or main products only
Here’s a screenshot https://prnt.sc/3RU9z3o07QQM

Hi @yurbshop21,

Recently Viewed product block displaying blank because none of the Recently Viewed items belong to the active category (agriculture).

This isn’t actually true since I’m able to view a product from the Smart Phones & Tablets category while I’m in the Agricultural equipments & Machineries category.

Can you confirm how did you add the “You Recently Viewed” product block? I can think of the Recently Viewed Products list widget or via a third-party plugin, but can you let us know?

If that was added with a third-party plugin we’d suggest reaching out to the plugin developer directly for further assistance.

Thanks for checking through, you must have got this result selecting category from the filter associated with location or by direct search. This has been it’s behavior. If you had go through category section on homepage. You wouldn’t have achieved this. The selection box works directly with shop page and the Recently viewed and every other works good via shop unlike category display. I’m not using any third-party plugin to achieve the setup. Static content comes with my theme (electro). Thanks

• This reply was modified 2 years, 10 months ago by Olufemi.

Hi @yurbshop21

Thanks for clarifying.

Static content comes with my theme (electro)

Can you please check and tell us if the issue persists when you temporarily change the theme to the default Storefront?

If you don’t want to test that on your live production site, you can create a duplicate/staging site. Many hosting providers offer site staging facilities, but if you don’t have such a feature, you can create one with the WP Staging plugin.

We’ll look forward to your response.

The static contents doesn’t reflect switching to storefront

Hello @yurbshop21!

The static contents doesn’t reflect switching to storefront

In this case, I will suggest you reach your theme’s support to get this sorted. Please let us know how it goes.

Okay, thanks

Hi @yurbshop21,

Thank you! Please keep us posted and let us know if you need further help.

Best,