• Resolved winedrop

    (@winedrop)


    Good day,

    I was enjoying your filter on mobile, however the mobile version opens in expanded view when you land onsite even though I have selected it to be collapsed. I realised that if I purge the cache it seems to help, but that then slows my site down. Why does this happen and is there anything I can do?
    Your assistance would be greatly appreciated. Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author stepasyuk

    (@stepasyuk)

    Hello @winedrop

    Thank you for your interest in Filter Everything.

    Filters widget state (opened/closed) is remembered by wpcWidgetStatus cookie value. And cache plugin may generates conflict with the widget state. To fix this you can add for cached pages dependency from the cookie value. For example for WP Super Cache it can be done via hook wp_cache_get_cookies_values. Other cache plugins should have own ways to generate different versions of cached pages in dependancy from a cookie value.

    Of course it requires to be familiar with coding or ask a developer to help you. I would be glad to add this feature directly in plugin, but it requires to make some settings in your .htaccess file and is not possible to solve this problem for all users.

    Thread Starter winedrop

    (@winedrop)

    Thank you for the feedback that is helpful! I will first try and ensure that I have the correct hook set up or see if WP Optimize can assist.
    Much appreciated

    Plugin Author stepasyuk

    (@stepasyuk)

    @winedrop

    You are welcome. If you will have any questions, let me know.

    I would be glad to get from you a review about the plugin here on www.ads-software.com – https://www.ads-software.com/support/plugin/filter-everything/reviews/

    Thank you in advance.

    Thread Starter winedrop

    (@winedrop)

    Hi Stepasyuk,

    Following our conversation, I went to WP optimise for support and they said that my theme’s developers will need to assist. However my theme’s developers are not sure how to create a hook to prevent the cookies cache on the filter and they have asked if there is any code or any document they can use on how to create the hook for the filter? Your assistance will be greatly appreciated.

    Thank you

    Thread Starter winedrop

    (@winedrop)

    Hi Stepasyuk,

    I wanted to check if you received the previous message and whether there is anything that you can do to assist?

    Thank you

    [message removed: accidentally replied on wrong post]

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Filter not in collapsed’ is closed to new replies.