Filter not working

  • Hi there, I’ve got a problem with filtering option suddenly not working at all. I’ve updated plugin to the last version 1.2.4. but problem persisted. Also tried to disable WP Rocket plugin just in case, but no luck. Is there any solution to this problem?

    Thanks

    • This topic was modified 1 year, 4 months ago by djaksic.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support villasupport

    (@villasupport)

    Hi,

    Which action do you implement when using the filter? In fact, I checked the filter function and there is no problem.

    Best regards.

    Thread Starter djaksic

    (@djaksic)

    I’ve tried few actions and it is same. Tried different browsers, clear cache, update plugin. It suddenly stopped. If I choose any filter option it starts to load chosen option, but nothing happens…

    Plugin Support villasupport

    (@villasupport)

    Hi,

    Currently, the free version is 1.1.4.

    If you are using the premium version 1.2.4 of this plugin, please create a new thread on our support forum, and we will help you check this issue.

    Best regards.

    Thread Starter djaksic

    (@djaksic)

    This problem persist on free and premium version. I’ve figured out than none of the options aren’t working while applying. For example, if I put 20-30-50…, product show per page it doesn’t apply that option.

    Plugin Support villasupport

    (@villasupport)

    Hi,

    As of now, we have not experienced the issue you mentioned on our end both free and premium version, we are unable to determine the specific cause of the problem you are facing. To address this, we recommend utilizing our self-service guide to troubleshoot the issue from your end. Alternatively, you can create a support ticket on our forum, and our team will be glad to assist you in investigating and resolving the matter.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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