• Resolved arkante

    (@arkante)


    Hello,

    I have a problem with the filterable gallery image widget. In the editor of elementor, I configure the gallery to have 2 columns but in the preview and when thte page is published the gallery remains at 3 columns. The issue is the same on the others web navigator and I have already regenerate assets on Elementor addons and Elementor but the problem still. I also modify many parameters, update my plungins, switch and delete all custom css but the problem still. I think the problem come to the widget.

    Someonone have any solution to the problem please ?

    I share the screenshot of my problem below. the First screenshot show my configuraiton in the editor and the second the wrong display on the preview

    first screenshot second screenshot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amin

    (@amin7)

    Hi arkante

    I hope you are fine.

    Sorry for your experience, but, I checked on my side, and could not replicate the issue. Please check here, https://d.pr/v/1DvR2U Thanks for your all testing, it seems this could be a caching issue. If you are using any caching plugin, then please purge the caches. Also, you may check the scenario by changing your theme.
    Please share the page link where you are facing the issue.

    Thanks & regards

    Plugin Support Amin

    (@amin7)

    Hi arkante

    I hope you are fine.
    We have not heard from you since our last reply. Are you still facing the issue? Let me know the status.

    Thanks

    Plugin Author Rafin

    (@rafinkhan)

    Hi @arkante,

    It looks like you have replaced Filterable Gallery with Elementor’s Portfolio widget to resolve this issue. So, we are considering this thread as resolved for now.

    Please create a new thread if you find any new issues or if you need any assistance.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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