• Resolved iannnn

    (@iannnn)


    Hi, I’m really hoping you can help with this issue. So far I have been really impressed with the EA Filterable Gallery and it looks great in the Elementor editor. However, once the page loads outside of Elementor editor the masonry gallery images overlap.

    After having a look around for a possible fix, I’m starting to think may be due to the images loading after the script for the Masonry gallery has loaded, couple of reasons why I think this might be the case:
    – the images that start overlapping are about 7 images into the gallery
    – if I alter the zoom on my browser the gallery items stop overlapping

    Please could you let me know if this is a known issue and if there is a fix or workaround?
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @iannnn,
    I hope you are doing well.

    My sincere apologies for the inconvenience, could you please share your page URL so that I can check once from my end?
    Note that I have also checked with 7 images for the same scenario but did not get any issues as you mentioned.

    Beside make sure that you are using updated versions of Essential Addons on your website. The current version of Essential Addons Free 4.0.4 on your website and if Lazyload plugin available, please check once after disable it.

    Afterward, make sure to regenerate assets. To do that, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    If the issue still persists, please try clearing your browser cache or try another browser too.

    Let me know how it goes. Thank you.

    Thread Starter iannnn

    (@iannnn)

    Thanks for your quick response. A plugin called “Smush” (used to reduce image file sizes/improve performance) was causing the images (around 7 or 8 images into the Masonry gallery) to overlap.

    Seems that Smush’s work to improve the performancce of the images may clash with the loading of Essential Addons? I’ll have a look around for an alternative to Smush.

    Really impressed with your product and service. Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    @iannnn,

    Hi, there. We have tested it with Smush Plugin actually but seems to be fine from our end. Can you please provide me screenshots of the Smush Configuration you have got on your end? You can also create a ticket here: wpdeveloper.net/support

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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