Filterable Gallery Issues

Hi @eytchh ,

First of all, I’m really sorry for the late response.
Well, I went through your website and saw that some jQuery errors on the console.

So it might be a plugin/theme conflict on your end. Can you please check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons.

If the issue still occurring, please create a support ticket from here with bit more details: https://wpdeveloper.net/support/new-ticket/

We will deeply check this issue and get back to you there don’t worry.

Well, the strange thing that I’ve noticed is this is the only page it isn’t working properly on my site:
https://rapidview.com/individual_components/

On all of these pages, you will see that the filter controls are working as intended:
https://rapidview.com/complete_systems/
https://rapidview.com/software/
https://rapidview.com/vehicles/

So it would be strange for it to be a plugin conflict when it’s only not working on this single page. The Individual Components page does have the most products included in a single gallery compared to the other galleries I am using. I am not sure if and why that would affect the Filter Controls.

Hi @eytchh ,

Our dev team is fixed this issue today in one of our dev branch which will be released in the future update.

For this time being, you can download and install this dev version from here: https://d.pr/f/h5X63g

Let me know how it goes.
Thank you!

Hello @abidhasan112,

I updated today to 4.7.2 and the issue is resolved. Thanks for your help!

Hi @eytchh ,

Thanks for letting us know.
I’m resolving this topic.

Cheers!