• Resolved Nico

    (@nico87)


    Hello support,

    unfortunately I have a problem with the “Filterable Gallery” in connection with the grid style masonry.
    When loading the page, the images overlap when you scroll down. The dimensions are probably not determined correctly here.
    When I click the “Alle” button again, the measurements are correctly determined.
    Can you help or is there a fix?

    The password for the page is “test”.

    Many greetings, Nico

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nahid Hasan

    (@tushar284)

    Hi @nico87,

    We’re really sorry for the inconvenience caused to you. We’ve tried but couldn’t reproduce the issue on our end. So we will have to investigate your website to get it resolved as soon as possible.

    Please create a ticket on our support platform. We’ll check and get back to you soon.

    Regards

    Plugin Support Nahid Hasan

    (@tushar284)

    Hi @nico87,

    Hope you’re doing well. We’ve solved the issue you were facing with EA Filterable Gallery.

    Please check and let me know how it goes.

    Have a nice day!

    Thread Starter Nico

    (@nico87)

    Wow perfect Tushar. Thank you very much for that awesome support!

    Here is the solution for maybe other users (it’s the answer from the support-team):
    We’ve been able to fix your issue. Actually, this issue occurred when you use the Delayed loading of images feature from the Autoptimize plugin. To overcome this issue use Exclude from delay feature and put the class name in the field which is excluded. Have a look: https://d.pr/i/KJoZ1k

    It seems to be working fine now. Please check your website and let me know.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Filterable Gallery Issues – overlaping images with masonry’ is closed to new replies.