• Resolved atzimpourdakas

    (@atzimpourdakas)


    The load more button of filterable gallery is not working.(Before it worked without any changes).
    When button is clicked, button disappeares(it is right) but gallery other items does not appear.

    I am not sure if the problem persists after last update.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hi @atzimpourdakas,

    Greetings.

    It seems like caching issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

    If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

    After doing all, if you will have the same issue, please provide me with your page URL where you have used the Filterable Gallery widget. It will help me to check and then I will get back to you.

    Let me know the update, please.

    Thank you!

    Thread Starter atzimpourdakas

    (@atzimpourdakas)

    Thank you for you.

    I have regenarated assets and files, but the problem persists.

    Page is https://www.joli.gr and filterable gallery is in homepage.

    Thank you very much!

    I am waiting for your reply

    Plugin Support Amit Paul

    (@paulamit)

    Hello @atzimpourdakas,

    Hope you’re doing good.

    Well, I have reproduced the issue on my end as well. Actually, it happens only when you have disabled the Filter options from your Gallery. So it’s a bug.

    However, really sorry for the inconvenience you’re facing now. I have assigned our dev team to fix this issue. They will work on it. Hopefully, it will be fixed soon.

    Then I will get back to you soon with the update as well. Hope you consider it and allow us some time to fix this.

    Note:- In the meantime, You can temporarily solve this by enabling the filter options.

    Thank you!

    Thread Starter atzimpourdakas

    (@atzimpourdakas)

    Thank you very much!

    I think it is last update problem, because it worked well before.

    Plugin Support Amit Paul

    (@paulamit)

    Hello @atzimpourdakas,

    Greetings. Hope you’re doing good.

    Well, I’m coming up with a piece of good news. Now, your issue with the Filterable Gallery Load More Button has been resolved. Please download this updated file from
    Here and install it.

    No worries. We will include this updated version in our next release very soon. In the meantime, you can use this.

    Let me know how it goes.

    Thank you!

    Plugin Author Rafin

    (@rafinkhan)

    Hi @atzimpourdakas,

    We have pushed a new release of Essential Addons today. So, please update your plugin to 5.1.7 version and your issue should be resolved.

    Thank you for your patience.

Viewing 6 replies - 1 through 6 (of 6 total)
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