Filterable Gallery not working properly

  • Resolved iasonasfilip

    (@iasonasfilip)


    3 years, 5 months ago

    Hello, I have an issue with the Filterable Gallery. After uploading the pictures to the gallery it doesn’t load them properly but it shows them only at lightbox. You can only see a white thumbnail with a failed load image Any help for that?

    1

    • This topic was modified 3 years, 5 months ago by iasonasfilip.
    • This topic was modified 3 years, 5 months ago by iasonasfilip.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hi @iasonasfilip,

    Sorry for the late response. Hope you are doing great.

    It seems like asset regenerate issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the Tools tab, and hit the Regenerate Assets button. Check out this screenshot: https://d.pr/i/OeGVUT

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://d.pr/i/23N5eb

    If the issue still persists, please share the page URL with us where you are having the problem.

    Let me know how it goes. Thank you.

    Thread Starter iasonasfilip

    (@iasonasfilip)

    Hi, the issue is still there. Please check it out from the page. https://villavagelia.com

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello there,

    It seems like your images aren’t coming from the right address. Please fix your image permalinks. If it doesn’t work then please reassign the images. It should work fine. Please check the video: https://d.pr/v/gWFu9G

    Let me know how it goes. Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello again,

    Good day. As I haven’t heard from you since then, I assume your problem is resolved.

    If you still facing any issue with this, I would recommend you to create a support ticket from here: https://wpdeveloper.net/support/new-ticket

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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