Filtering doesn’t work

Hello there,
I hope you are doing well!

Could you confirm the issue happens only with the “Galingumas” filter? As the others seem to be working correctly.

In that case, could you, please, share a screenshot of the Galingumas category settings.

Thanks in advance.

Hi @vanesarodriguez

Yes, this problem is present only when I try to filter products using “galingumas” filter. I’m also adding a screenshot of the product attributes.

Hi there,

I checked your site and we could see that there is a problem with the layered navigation of WooCommerce which is the filtering system our plugin is based on:

https://devinera.com/grindinio-sildymo-kilimeliai/?filter_galingumas=100-w-m2&query_type_galingumas=or

In this other URL is only using this filtering system of WooCommerce which gives the same wrong result and for that reason our plugin is also displaying these wrong results.

You should deactivate plugin or change the theme until this link gives the correct results, and contact their support devs to help you make their plugin or theme compatible with this system of WooCommerce. Then if you still have any problem just with our plugin, please let us know.

Additionally, I found that your theme doesn’t offer the standard product archive page, which may give some problem while filtering. This is not something that is affecting your current problem, but this code in the functions.php of your theme, should help optimize our plugin.

if( ! function_exists( 'yith_wcan_content_selector' ) ){

     function yith_wcan_content_selector( $selector ){

              $selector = '.wc-columns-archive:has(.yith-wcan-filters)';

              return $selector;

     }     

     add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector',99 ); 

}

Have a great day.

Hi @pperez001 ,

Thank you for investigating this problem. I doubt that Breakdance will adjust anything anytime soon. Maybe there is any workaround how I could fix this issue?

I believe that Breakdance builder is getting more and more popular every day. A lot of people starts using BD and they will face the same problem as me so it would be nice that both sides could cooperate solving this issue.

Also, I couldn’t replicate how you managed to find default WC filtering system active in the URL. Every time when I use a filter “Galingumas” I see that URL is this: https://devinera.com/grindinio-sildymo-kilimeliai/?yith_wcan=1&product_cat=grindinio-sildymo-kilimeliai&filter_galingumas=100-w-m2&query_type_galingumas=or
So I assume your filters are active. Can you tell me the exact steps how did you find WC filters active?

One more thing, if you’re saying that your plugin isn’t compatible with Breakdance page builder, can you tell me why your filters work by selecting “Brand filter” and why it doesn’t work for Attributes filter?

Don’t hesitate and explain me using advanced terms. I’ll understand.