• Resolved medalofhonor

    (@medalofhonor)


    After Update Today Getting this message and it does not go away even after clicking. It goes to upgrading filters and after a loading bar goes to general settings. But the message does not go away

    SupportCandy – Filters database upgrade needed.

    Upgrade Now

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello,

    Sorry for the inconvenience caused to you.

    The issue was caused by the recent update. We are working on the fix and will release new update within some hours.

    I request you to please wait for some hours and update to next version once released.

    Meanwhile, if you need further assistance, you can create a ticke on our helpdesk by sending email to [email protected].

    Thank you for your patience.

    Plugin Author SupportCandy

    (@supportcandy)

    Hello @medalofhonor

    Please update to the latest version, v3.1.6, and then do the upgrade process until it is gone. This is happening because of duplicate entrees produced by the last version.

    If you still face any issues, please create a ticket on our website or send an email to [email protected] for further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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