• Hello,

    On the product category page, after choosing a filtering attribute the filter does it job and filters the products, but after that the filter sidebar disappears. Been debugging this for the whole day but don’t seem to find whats the issue.
    PS! Filtering works on the main shop page.

Viewing 8 replies - 1 through 8 (of 8 total)
  • We found that there’s something wrong with the generated URL after clicking a filter. Have a look at your URL and change “/page?filter” to “/page/?filter” and it should work. Trying to figure out what generates this link.

    Edit: After adding the “yith_wcan_untrailingslashit” filter hook I do get to keep the slash but the attributes in the sidebar still disappear.

    • This reply was modified 7 years, 10 months ago by denravonska.
    • This reply was modified 7 years, 10 months ago by denravonska.
    Thread Starter tsalumets

    (@tsalumets)

    Yeah. Adding the slash does not fix the problem. Any other guesses what the issue might be?
    The filtering worked on the category pages until I upgraded YITH Wishlist to Premium, but that seems to be irrelevant because I put the Free version back and still the filtering was broken on category pages.

    @tsalumets I have no idea what it could be. I have tried to roll the plugin back to v3.1.0 but it shows the same error ??

    Plugin Author YITHEMES

    (@yithemes)

    Hi @tsalumets and @denravonska,

    the yith_wcan_untrailingslashit isn’t the solution for this.
    If the filter disappears after filter, normally, there are two reason:

    1. register_sidebar function was called incorrectly and don’t add widget id. For this you can read this post in our Help Center.

    2. Wrong frontend configuration in YITH Plugins > Ajax Product Filter > Frontend. Please, read this post to check if your configuration is fine

    Sometimes, the theme author change the standard WC_Query and the plugin doesn’t works fine. I advice to read this post, too.

    Let me know if works.
    Have a nice day
    YITH

    The containers are probably my issue. I’ll play around with this a bit when things have settled down.
    Thanks!

    Plugin Author YITHEMES

    (@yithemes)

    Hi @denravonska,

    you’re welcome!

    if you have problem with correct settings write me the url of shop page and I help you with this.

    Have a nice day
    YITH

    Thread Starter tsalumets

    (@tsalumets)

    None of the above worked for me. Replacing it for another plugin. Thanks for the help!

    Plugin Author YITHEMES

    (@yithemes)

    Hi @tsalumets,

    I’m sorry for this but thanks for your reporting and for understanding.

    Have a nice day
    YITH

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Filters dissappearing after choosing attribute’ is closed to new replies.