Filters do not apply

Hi Yannis,

Thanks for using our plugin and reaching out to us.

Let me try answering your question.

Removing products that are out of stock should work with this filter:
https://www.dropbox.com/s/3bjo1vu0zdd86nh/out-of-stock-filter.png?dl=0

Removing hidden products from your feed can be done by following the steps as explained in this blog post: https://adtribes.io/how-to-exclude-hidden-products-from-your-product-feed/

Hope this helps?

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• This reply was modified 4 years, 8 months ago by supportadtribes.
• This reply was modified 4 years, 8 months ago by Jan Dembowski.

Thank you very much for your immediate response!

Before contacting you I read the documentation and I tried everything possible.

Filters still do not apply, though.

Any ideas?

Hi Yannis,

Both filters work fine on our development websites so I am positive those and the plugin are fine. Did you reprocess the product feed and are you sure you are not looking at an older cached version of your feed? Make sure to clear the cache of your browser or any server- caching plugin you might be using.

[ Signature deleted ]

• This reply was modified 4 years, 8 months ago by Jan Dembowski.

Hi,

Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic now for housekeeping reasons.

Don’t hesitate to reach out to us whenever you need our help again.