Filters Members Directory

Hi @jevaz

It works on our end. It displays the Gender filter:
https://drive.google.com/file/d/1lzwU9NnukIAsIuwjfLA-SWqpHx9BXVuv/view?usp=sharing

And here’s the Search options/settings:
https://drive.google.com/file/d/1Q59KRtuEqYmAQrXash1Aa2d01JmP2AK9/view?usp=sharing

Could you please tell us what version of UM you’ve installed on your site?

Regards,

Hi Champ Camba!
Thanks for your support ??

UM ver 2.1.20
I cant understand whats happened. All fields works propertly but GENDER isn′t visible in the filter.

the fiel is active but not working
https://drive.google.com/file/d/11RU7XhpU0cyLbjy4kHRa7zlTjROm3F5W/view?usp=sharing

Hi @jevaz

Does this issue occur with UM as the only active plugin? Let’s see if this is a plugin conflict issue.

Regards,

Hi!
Yes, I disabled all plugins (Except two necessary) and not works.
The theme is AVADA THEME, and I need to use Avada Core & Builder.

??

Hi @jevaz

Have you made any customization with UM hooks?

Regards,

Hi!
Yes, if I have 2 hooks but they don’t affect that field. I have tried to disable them and neither. I’ve also tried changing the theme and it doesn’t work either.

Hi,

Finally we’ve created a new field “genero” to replace “gender”.
This new field appears on Members directory page.

Then we executed this MySql sentence:

UPDATE wp_usermeta SET meta_key = 'genero' WHERE meta_key LIKE 'gender'

Now we have this field in the search filter and it works.
But, if we enter a profile or we want to edit a profile, this field is empty.

I mean, we can search by “women” but if I enter a profile, the gender is not set as “women”. No option is marked.

Maybe we’ve missed something ?

Many thanks in advance.

Regards,
Jairo

FYI, “genero” is “gender” in Spanish.

• This reply was modified 3 years, 6 months ago by Jairo Ochoa.
• This reply was modified 3 years, 6 months ago by Jairo Ochoa.

Hi @jairoochoa @jevaz

Sorry for the late response. Do any users have selected a gender? It won’t display the Gender filter if there are no users selected a gender.

Regards,

Yes, all users set their gender. But gender filter did not work.

Hi @jairoochoa

Have you tried creating a new dropdown field with the genero as the field name in the Profile form so you users can update it?

Regards,

Hey there!

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

Regards,