Finalizar Compra

Hello @comalmacreativestudio please make sure you have followed all the instructions here carefully. If you have and nothing is showing then please submit a systems report.

Go to WooCommerce > Status > Get Systems Report and pasting that here inside using a Code Block.

Thank you.

Olá,
Obrigada pela ajuda. Deixo de seguida o relatório de estado.

`
### WordPress Environment ###

WordPress address (URL): https://mariaclementina.pt
Site address (URL): https://mariaclementina.pt
WC Version: 8.6.1
REST API Version: ? 8.6.1
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: pt_PT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.2.18
PHP Post Max Size: 24 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 8.0.37
Max Upload Size: 24 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.6.1
WC Database Prefix: wp0i_
Tamanho total da base de dados: 49.03MB
Tamanho dos dados da base de dados: 45.95MB
Tamanho do índice da base de dados: 3.08MB
wp0i_woocommerce_sessions: Dados: 0.05MB + índice: 0.02MB + Engine InnoDB
wp0i_woocommerce_api_keys: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_woocommerce_attribute_taxonomies: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wp0i_woocommerce_order_items: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_woocommerce_order_itemmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_woocommerce_tax_rates: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wp0i_woocommerce_tax_rate_locations: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_woocommerce_shipping_zones: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_woocommerce_shipping_zone_locations: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_woocommerce_shipping_zone_methods: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_woocommerce_payment_tokens: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_woocommerce_payment_tokenmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_woocommerce_log: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_actionscheduler_actions: Dados: 0.05MB + índice: 0.11MB + Engine InnoDB
wp0i_actionscheduler_claims: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_actionscheduler_groups: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_actionscheduler_logs: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_cky_banners: Dados: 0.05MB + índice: 0.00MB + Engine InnoDB
wp0i_cky_cookie_categories: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_cky_cookies: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_commentmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_comments: Dados: 0.02MB + índice: 0.09MB + Engine InnoDB
wp0i_e_events: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_jetpack_sync_queue: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wp0i_links: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_options: Dados: 4.39MB + índice: 0.08MB + Engine InnoDB
wp0i_postmeta: Dados: 25.52MB + índice: 0.86MB + Engine InnoDB
wp0i_posts: Dados: 14.52MB + índice: 0.27MB + Engine InnoDB
wp0i_term_relationships: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_term_taxonomy: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_termmeta: Dados: 0.05MB + índice: 0.03MB + Engine InnoDB
wp0i_terms: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_usermeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_users: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB
wp0i_wc_admin_note_actions: Dados: 0.05MB + índice: 0.02MB + Engine InnoDB
wp0i_wc_admin_notes: Dados: 0.06MB + índice: 0.00MB + Engine InnoDB
wp0i_wc_category_lookup: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_wc_customer_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_wc_download_log: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_wc_order_addresses: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wp0i_wc_order_coupon_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_wc_order_operational_data: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_wc_order_product_lookup: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB
wp0i_wc_order_stats: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB
wp0i_wc_order_tax_lookup: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_wc_orders: Dados: 0.02MB + índice: 0.11MB + Engine InnoDB
wp0i_wc_orders_meta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_wc_product_attributes_lookup: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_wc_product_download_directories: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_wc_product_meta_lookup: Dados: 0.02MB + índice: 0.09MB + Engine InnoDB
wp0i_wc_rate_limits: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_wc_reserved_stock: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_wc_tax_rate_classes: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_wc_webhooks: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_wpmailsmtp_debug_events: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_wpmailsmtp_tasks_meta: Dados: 0.02MB + índice: 0.00MB + Engine InnoDB
wp0i_yoast_indexable: Dados: 0.11MB + índice: 0.09MB + Engine InnoDB
wp0i_yoast_indexable_hierarchy: Dados: 0.02MB + índice: 0.05MB + Engine InnoDB
wp0i_yoast_migrations: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB
wp0i_yoast_primary_term: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB
wp0i_yoast_seo_links: Dados: 0.08MB + índice: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 229
bwp_footer: 2
bwp_megamenu: 3
custom_css: 1
customize_changeset: 1
elementor_library: 2
nav_menu_item: 40
ourteam: 3
page: 22
post: 10
product: 47
product_variation: 68
revision: 717
shop_coupon: 1
shop_order: 13
shop_order_placehold: 6
testimonial: 8
wp_navigation: 1
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (16) ###

Redux Framework: por Team Redux – 4.4.11
Contact Form 7: por Takayuki Miyoshi – 5.8.7
Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.4.13
Copy & Delete Posts: por Copy Delete Posts – 1.4.5
Joinchat: por Creame – 5.0.17
Elementor: por Elementor.com – 3.19.3
Google Analytics for WordPress by MonsterInsights: por MonsterInsights – 8.26.0
Translate Words: por Ben Gillbanks – 1.2.6
Variation Swatches for WooCommerce: por AovUp – 2.2.1
W3 Total Cache: por BoldGrid – 2.6.1
WPC Smart Wishlist for WooCommerce: por WPClever – 4.8.2
WooPayments: por Automattic – 7.1.0 (update to version 7.6.0 is available)
WooCommerce: por Automattic – 8.6.1 (update to version 8.9.0 is available)
Yoast SEO: por Team Yoast – 22.0
WP Mail SMTP: por WP Mail SMTP – 3.11.1
Wpbingo Core: por TungHV – 1.0

### Inactive Plugins (2) ###

Akismet Anti-spam: Spam Protection: por Automattic - Anti-spam Team – 5.3.1
Hello Dolly: por Matt Mullenweg – 1.7.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### WC Pages ###

Página da Loja: #11 - /loja/
Carrinho: #12 - /carrinho/
Finalizar compras: #13 - /finalizar-compra/
A minha conta: #14 - /minha-conta/
Termos e condi??es: ? Página n?o definida

### Theme ###

Name: Florial
Version: 1.1.0
Author URL: https://wpbingosite.com/
Child Theme: ? – Se estiver a modificar o tema do WooCommerce ou um tema principal que n?o construiu pessoalmente
recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

WooCommerce Support: ?

### Templates ###

Overrides: florial/woocommerce/archive-product.php
florial/woocommerce/cart/cart-shipping.php vers?o 7.3.0 está desactualizado. A vers?o actual é 8.6.0
florial/woocommerce/cart/cart-totals.php
florial/woocommerce/cart/cart.php
florial/woocommerce/cart/cross-sells.php
florial/woocommerce/cart/mini-cart.php
florial/woocommerce/checkout/form-checkout.php
florial/woocommerce/checkout/review-order.php
florial/woocommerce/content-product.php
florial/woocommerce/content-single-product.php
florial/woocommerce/loop/add-to-cart.php
florial/woocommerce/loop/loop-end.php
florial/woocommerce/loop/loop-start.php
florial/woocommerce/loop/no-products-found.php
florial/woocommerce/loop/orderby.php
florial/woocommerce/loop/pagination.php
florial/woocommerce/loop/rating.php
florial/woocommerce/loop/result-count.php
florial/woocommerce/loop/sale-flash.php
florial/woocommerce/myaccount/form-login.php
florial/woocommerce/order/form-tracking.php
florial/woocommerce/single-product/add-to-cart/external.php
florial/woocommerce/single-product/add-to-cart/grouped.php
florial/woocommerce/single-product/add-to-cart/simple.php
florial/woocommerce/single-product/add-to-cart/variable.php
florial/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
florial/woocommerce/single-product/price.php
florial/woocommerce/single-product/product-image.php
florial/woocommerce/single-product/product-thumbnails.php
florial/woocommerce/single-product/related.php
florial/woocommerce/single-product/review.php
florial/woocommerce/single-product/sale-flash.php
florial/woocommerce/single-product/short-description.php
florial/woocommerce/single-product/tabs/additional-information.php
florial/woocommerce/single-product/tabs/description.php
florial/woocommerce/single-product/tabs/tabs.php
florial/woocommerce/single-product/title.php
florial/woocommerce/single-product/up-sells.php
florial/woocommerce/single-product-reviews.php
florial/woocommerce/single-product.php
florial/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						Saiba como actualizar

### WooPayments ###

Version: 7.1.0
Connected to WPCOM: ? No
Logging: Disabled

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-05-15 17:34:27 +00:00
Options: ?
Notes: 76
Onboarding: -

### Action Scheduler ###

Concluída: 83
Oldest: 2024-04-16 10:36:27 +0000
Newest: 2024-05-15 00:25:05 +0000

Falhada: 3
Oldest: 2024-02-01 17:38:25 +0000
Newest: 2024-02-27 10:58:05 +0000

Pendente: 3
Oldest: 2024-05-15 10:37:23 +0000
Newest: 2024-05-22 00:25:05 +0000


### Status report information ###

Generated at: 2024-05-15 08:13:53 +00:00
`

• This reply was modified 6 months, 2 weeks ago by comalmacreativestudio.

Hello @comalmacreativestudio This is great thanks. However, you didn’t answer my question about following all the docs. Did you follow those instructions?

Olá,
Sim segui todos os passos. N?o sei o que estou a fazer errado. Mas realmente n?o está a funcionar.

Obrigada

Please take screenshots of:

1. General here
2. Shipping tab here
3. And inside the Shipping option here

Thanks

Olá
Como partilho screenshots aqui?

Hey, @comalmacreativestudio!

I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

I see you have an outdated version of WooCommerce.

We recommend keeping everything updated. Regularly updating everything helps maintain your site’s security, performance, and compatibility while ensuring you benefit from the latest features and improvements.

So please update Woo, your theme, as well as any other plugin that has a newer version.

Looking forward to your reply.

Have a wonderful day!

Bom dia,
1. Geral https://snipboard.io/6Tu8wp.jpg / https://snipboard.io/cziwkO.jpg
2. Envio https://snipboard.io/EMDjAt.jpg
3. Frete https://snipboard.io/sS3JL8.jpg

Obrigada por estar a ajudar-me.

Hey, @comalmacreativestudio!

Thank you for the screenshots.

According to your screenshots you have only set up the free shipping, correct?

But checking your site https://mariaclementina.pt/ it only shows the option for local pickup.

• Have you modified this since taking the screenshots?
• On your first message you said you saw there were no shipping methods available, correct? Is it still the case or do you see the local pick up options?
• Regarding the settings of the free shipping, I see you added a zipcode. Is 6000 the whole zip code? On the store address it shows a longer code. Do you want to limit the free shipping to only this zipcode?
• If you add an address with this zipcode, what do you see on the cart/checkout?
• Do you have any plugins or custom code that are interfering with the shipping?

Looking forward to your reply.

Have a wonderful day!

Olá, bom dia

1. N?o modifiquei nada, desde o envio das capturas de ecr? ??
2. Adicionei o CEP 6000, porque é para abranger a área toda que come?a pelo no 6000, está mal?
3. Para além do frete grátis nessa zona, pretendia que aparecesse portes grátis na zona CEP 6000 e que houvesse algo que indicasse que fora do 6000 terá que ser pedido um or?amento. Dá para fazer isso?
   

Obrigada

Hey, @comalmacreativestudio! Thanks for the information.

I haven’t changed anything since sending the screenshots ??

That’s strange. Local pick up should only show if it was set up.

Just to confirm, what do you see on your end on the shipping options? Can you share a screenshot of it?

Also, have you set up local pick up on a different plugin?

I added the 6000 zip code, because it’s supposed to cover the entire area that starts with 6000, is that wrong?

Yes. To set it up for the whole area that uses a zipcode beginning with 6000 you can follow the steps below:

1 – If the zipcodes in your area are only numeric, you can use a numeric range. For example: 60001…69999. So you should put the first zipcode (complete) then elipses (three dots) and the last zip code (complete) on the area.

2 – If the zipcodes in your area also have letters, than you can add it as 6000* and it will work for every zipcode that begins with 6000, but this only works if it also has letters.

You can find more about this in this guide.

In addition to free shipping in that area, I wanted free shipping to appear in the 6000 CEP area and for there to be something to indicate that outside of 6000 a quote will have to be requested. Can you do this?

This is not a default feature of WooCommerce. But we do have a plugin on our marketplace that lets you do this. Contact for Shipping Quote.
This plugin is supported by us and you have a 30-day money-back guarantee to test it ??

If you want to check other options, you can search for “woocommerce request shipping quote“, or something similar, on the Plugins > Add New section of your dashboard or on a search engine like Google, for example.

Please note that we do not provide support for third-party plugins, so it is good to check the plugin thoroughly to see if it is reliable. You can find more about this in this guide.

I hope this was clarifying. If you face any issues or have any questions, please let us know so we can assist you further.

Have a wonderful day!

Olá

Obrigada pela resposta.

“Isso é estranho. A retirada local só deve aparecer se tiver sido configurada.
Só para confirmar, o que você vê nas op??es de envio? Você pode compartilhar uma captura de tela disso?”

Pretende uma captura de tela das op??es que tenho selecionadas/configuradas?

Obrigada

Hi @comalmacreativestudio,

Do you want a screenshot of the options I have selected/configured?

Yes, please! We notice there’s local pick up option showing up now, it has two addresses to pick up from:

Can you confirm if this intentional?

Can you confirm if you have updated your WooCommerce to the latest version?

Can you also confirm if you have fixed the free shipping option to cover all the 6000* zip codes, as explained by my colleague?

Thanks!
-OP

Olá, bom dia
Confirmo a atualiza??o do plugin e já está tudo a funcionar corretamente.

Pode só ajudar-me com mais uma situa??o por favor…. como fa?o uma op??o de envio, em que para o resto do país deve mandar um e-mail a solicitar or?amento?

Obrigada

Hi @comalmacreativestudio,

I’m glad to learn everything’s working great now!

Can you just help me with one more situation please…. How do I make a shipping option, whereas for the rest of the country you must send an email requesting a quote?

There’s an extension in our marketplace that does EXACTLY that! ?? You’ll want to take a look at it here: https://woocommerce.com/pt-br/products/woocommerce-contact-for-shipping-quote/.

Cheers!
-OP