Firefox performance issue

  • Resolved haucar57

    (@haucar57)


    3 years, 6 months ago

    When I use firefox , I have two issues.

    First one is very important, performance; especially home page opening is very slowly by comparison with other browsers like Chrome, Edge, Vivaldi, Brave .. and especially when you navigate in menus browser gets stuck? But I did not same issue with other browsers.

    The second issue is aspect rate of revolution slider pictures , and just header pictures under menus, pictures aspect rates display same with all browsers except firefox. Firefox displays narrower width in pictures?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Euler

    (@eulerarthur)

    Hey there,
    I’ve just checked your website in Firefox, and for me, it displayed smoothly, the same way as in Chrome.

    Anyway, I recommend that you ask for support directly on the Revolution Slider support pages: https://account.sliderrevolution.com/portal/?redirect_to=supportsystem
    https://www.sliderrevolution.com/help-center/

    Thread Starter haucar57

    (@haucar57)

    Thank you for your quick answer and recommendation.
    Did not you get stuck when you navigate in menus ?
    Especially could you please go to the address : https://www.snx.com.tr/careers/
    then refresh ?

    Euler

    (@eulerarthur)

    Ok, now I saw it. I tried to access the pages, but they got stuck on infinite loading.

    You can test some debugging steps. First, since you think it is related to Revolution Slider, try to disable it momentarily and check if the problem persists. In case not, I emphasize the need to ask for their support.

    If it persists, another valid test is to switch your theme temporarily and recheck the issue. By the way, which theme are you using?

    Thread Starter haucar57

    (@haucar57)

    I used vincent8 here

    Euler

    (@eulerarthur)

    Hmm, I couldn’t find any related topics/issues with this theme. Have you tried to change it to a default, like twenty twenty-one?

    Thread Starter haucar57

    (@haucar57)

    Yes, after a lot of trials , I discovered that theme caused the problem. Tehem author said that, `This is known issue, you need to update theme. Re-download latest version of theme.. I changed my theme temporarily and problem solved .
    Regards

    • This reply was modified 3 years, 6 months ago by haucar57.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Firefox performance issue’ is closed to new replies.