Firefox video size conflict 4.1.1

Would you please give us a link to the post or page with the problem?

Hi James, It probably is a theme issue. but if you have any suggestions I’d appreciate it.
Test site is here https://theirmustbeaneasierway.com/

Thanks

Ah, I see what you mean in Firefox. I’m also noticing in Chrome the player has some weird styling applied to it, the buttons aren’t lined up.

Do you have the same problem if you temporarily switch to the Twenty Fifteen theme?

Hi James,
Yes same issue, but not as large. The video is slightly smaller than the custom theme.

This all worked in Firefox prior to the upgrade.

Any suggestions as to a fix?

I can send you the log in user and password to the test site by email if that helps.

Thanks

No, I don’t do direct access work for free.

Can you leave the test site on Twenty Fifteen for a bit so I can take a look?

Hi James,
Ive put the site on 2015 theme.
thanks

It looks just fine to me in Firefox 37.0.1: https://cloudup.com/cCl-nqRGtkY (I can’t fit it all into the window, but you get the idea).

That leads me to assume the problem is with the other theme. What is the name of the other theme, and where did you get it from?

Hi James,
Im on a mac and have Fire fox 37.0.1 and when the window is reduced it doesn’t scale.

The theme is the Paige theme from iThemes.

Hm, odd. I don’t see that problem on my Twenty Fifteen test site.

It does seem your embed is a bit weird too, with that poster image and such.

Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

Hi James,
I had no plug ins activated, so that wasn’t the cause.

I now am trying a plugin – Advanced Responsive Video Embedder.
Trying it on this page: https://theirmustbeaneasierway.com/videoplugin-in-test/
But no joy.

The video is not responsive. Especially comparing it with Safari etc…

Hm, I see the problem now too, I don’t think my test video was high enough resolution, sorry about that!

Please feel free to report this: https://make.www.ads-software.com/core/handbook/reporting-bugs/

Thanks James.
I just have. Hope I gave the right info to the ticket.
Thank you.

You’re welcome!

Would you please reply with a link to the ticket here?

Linked Ticket
https://core.trac.www.ads-software.com/ticket/31943

Thanks!