Firing JS for Help Scout

  • Hello,

    CF7 can fire JS. Is there anyway that we can configure the action to send the ticket to Help Scout. Additionally set customer properties.

    There’s some expensive solutions for this and I’m not sure why HS Woocommerce plugin which is already added an burden can not do it. The free HS for WP plugin is also lame.

    Any help would be appreciated as I’m not a JS coder and simply a writer.

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    I guess you posted this to the wrong forum. This is not the forum for Help Scout. I don’t even know what the Help Scout is.

    Thread Starter psysss

    (@psysid)

    Hello Taka,

    Thanks so much for your reply.

    I was looking for help for both CF7 and a ticketing platform we use called Help Scout (HS).

    Here’s a reference for the HS API:

    https://developer.helpscout.com/beacon-2/web/javascript-api/

    So I guess it will be possible to send an action from contact form 7 so it fills the CRM directly without needing an email. It would be great if I could figure out the code do that.

    I understand if you can not provide a solution as an official support request, I’m hoping any help scout users are able to help if they have figured it out already.

    Thank you!

    • This reply was modified 1 year, 1 month ago by psysss.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Firing JS for Help Scout’ is closed to new replies.