First and Last name not synced

  • entropea

    (@entropea)


    9 months ago

    We have latest WordPress, Civi and WP Profile Sync installed. No BuddyPress or other member plugins are installed. ACF is not being used.

    When users register, their First and Last name are not entered into their Contact record in Civi. When the Civi contact is saved, this removes their First and Last name from the WordPress User.

    This issues was raised a couple of years ago: https://www.ads-software.com/support/topic/name-filled-in-at-registration-not-synced-with-civicrm/

    Please could you point to the documentation for developers so they can call the appropriate actions on successful registration?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Christian Wach

    (@needle)

    Hi @entropea There is no official documentation as such – the code is self-documenting since all hooks and filters have appropriate docblocks. Your developer should be able to search for do_action and apply_filters to see everything that is available.

    FWIW what you describe sounds like default CiviCRM behaviour for the WordPress-to-CiviCRM sync process, but CiviCRM Profile Sync behaviour for the CiviCRM-to-WordPress sync process.

    Plugin Author Christian Wach

    (@needle)

    Also FYI in the previous issue, when I said “sounds like they’ve missed calling the appropriate actions on successful registration”, I meant that the User Registration plugin may not be firing the WordPress actions for this plugin to react to. Hard to tell since it’s paywalled.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘First and Last name not synced’ is closed to new replies.