First form not working

  • Resolved lagwana

    (@lagwana)


    1 year, 1 month ago

    I am using GiveWP for the first time. I set up a form to take Paypal Donations and offline donations. The offline donations option is not appearing in the online form. The Paypal Donations option is there, but it does not work. When you click on an option, nothing happens. I looked through some of the documentation but could not determine why this is happening. Any help you can provide would be appreciated!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lagwana

    (@lagwana)

    I have the donations working now, but I want to remove the donor dashboard. I tried changing the settings as explained in another post, but the link to Donor Dashboard on the receipt page is still there. I can’t hide it using CSS –

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi there.

    I’m glad you reached out. I can certainly help you.

    I’m happy to know the donations are working on your site! I noticed that you are using the multi-step form, and it does not include a link to the donor dashboard.

    As long as you don’t have this page on your site, you should be good to go.

    ?Please let us know if you have further questions or need additional assistance!

    Thread Starter lagwana

    (@lagwana)

    Thanks, but you need to make a donation to see the link to the donor dashboard. Is there no way to simply turn it off? I turned it off as advised in the documentation, but the link to it is still on the donation confirmation page. I tried hiding it using CSS, but no luck – Kay

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi there.

    I did a donation on a test site and it did not include a link to the donor dashboard. Can you send me a screenshot of it?

Viewing 4 replies - 1 through 4 (of 4 total)
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