First Newsletter is not being sent / Mailpoet Sending Service

  • Resolved majaxyz

    (@majaxyz)


    3 years, 3 months ago

    Hello Mailpoet Team,

    I have sent a newsletter for the first time (as a test to myself), but my newsletter is not being sent.

    I would like to send my newsletters via Mailpoet, but my other emails (e.g. Woocommerce emails) continue to be via my hoster as before.

    To do this, I checked Mailpoet> Settings> Send with> Mailpoet Sending Service.

    I didn’t check anything under Mailpoet> Settings> Woocommerce.

    And under Mailpoet> Settings> Key activation is the comment:

    Your key is valid
    MailPoet Sending Service is active

    Under system status:
    Task planner:
    Connection successfull.
    Key activation and MailPoet sending service:
    Connection successfull.

    I also tried and waited several times. What could be the problem? I am happy about your help!

    I suspect there is a problem with the Mailpoet Sending Service as I only activated it today.

    Best regards,
    Maja

Viewing 1 replies (of 1 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there,

    I noticed you also reached out to us via our Premium Support and we’ve been helping you through that channel so I’m going to set this topic as resolved.

    Cheers!

Viewing 1 replies (of 1 total)
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