• I have the brevo plugin on my wordpress website with two fields: email and name. Unfortunately, only the ’email’ is getting saved. Even after contacts are confirming the double opt-in, when I check them back on my brevo mailing list, the name they entered isn’t saved (and so any personalisation doesn’t work).

    The code is as follows:

    <p class="sib-email-area">
    Email Address*
    <input type="email" class="sib-email-area" name="email" required="required">
    </p>
    <p class="sib-FIRSTNAME-area">
    <label class="sib-FIRSTNAME-area">Your Name*</label>
    <input type="text" class="sib-FIRSTNAME-area" name="FIRSTNAME" required="required">
    </p>
    <p>
    <input type="submit" class="sib-default-btn" value="Subscribe">
    </p>
    <p>Your e-mail address is only used to send you our newsletter and information about our activities. You can always use the unsubscribe link included in the newsletter.</p>
Viewing 1 replies (of 1 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi,

    Thanks for contacting us ! Could you please confirm if your attributes through your Brevo account are FIRSTNAME and LASTNAME ?

    Depending on your geolocation, attribute names can be modified. For example, in France, you could have the attribute FIRST NAME and LAST NAME instead.

    Best Regards,

    Alexis

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.