Five star rating always even though lower stars given

Thanks for trying our plugin!

Could you share a URL of the page where we can check this issue?

Hi,

you can see it here https://motionskicken.se/ further down. It is the third review from Ingela.
Mit works fine in the product pages but not the slider.
Ingela’s review shows it clearly as I resized the stars so in hers it doesn’t work as she gave 4 stars but it presents 5 stars.
BR

Thanks for sharing the URL. Could you please temporary disable auto scrolling of the slider and CSS minification / caching? It will help us to find the root cause of the problem.

Hi,

Done now ??

Great, thank you!

It looks like the problem is caused by the custom CSS rules that were added to your website. I see that there are custom CSS rules like this for the star ratings:

font-size: 16px;

Please remove them and check if it is going to resolve the problem.

That fixed it. But that css code was provided by your colleague when I asked for a way to reduce the size of the stars. How else can I reduce the size of stars then?

If you are reducing the font size, you should reduce the width of the ratings element accordingly. It means changing?width?property of the?.crstar-rating?element from 172px to 125px (for example). You should experiment with size / width to see what values will work best for your website design.

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic