Fix PayPal recurring payment issue with plugin

  • Resolved Sheerazraza

    (@sheerazraza)


    7 years, 6 months ago

    Basically someone signs up and only wants to be billed once which is fine – they cancel recurring payments right away and then the plugin RIGHT AWAY inactivates account – they should really still have access until the end if monthly 30 days or yearly 365

    Is there a way that when the subscriber cancels autopayments for future months – their access for current month (which they paid for) does not get inactive.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, please read the following cancellation documentation. Let me know if you need more help or information.

    Kind regards

    Thread Starter Sheerazraza

    (@sheerazraza)

    I have read and have set settings accordingly – I hope it won’t expire any subscription until it ends.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, it should not cancel any subscriber that decides to cancel until the end of their original subscription sign up period. If you run into any issues, just let us know.

    If you don’t need any more help with issue can you mark this support thread as resolved.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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