• aughlin

    (@aughlin)


    I have installed the Flag Counter plugin on my site but it gets greyed out when I place it on the page and save. A message behind the greyed out says: Background Request Blacked… whitelist this action.

    How do I do this, where do I do this, what is the URL to place in the whitelist?

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  • wfalaa

    (@wfalaa)

    Hi aughlin,
    You can go to (Wordfence > Live Traffic) and filter the traffic by “Blocked By Firewall” this will list all the requests that are blocked by firewall from there you can click on “Whitelist param from Firewall” button to whitelist any request.

    Another way is to choose “Learning Mode” for “Firewall Status” under (Wordfence > Firewall) then try performing the same action you were doing with “Flag Counter” plugin and the Firewall will learn to whitelist this action in the future, after that you can revert the Firewall Status back to “Enabled and Protecting”.

    Thanks.

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