• Resolved cobra65

    (@cobra65)


    The flag icons are not displaying in the widget. For some countries there is an abbreviation where the flag should be (US,EU,JP,GB). For other countries there are just two character squares where the flag should be. The correct country names are displayed and the list of activated countries is correct.

    Also, maybe related maybe not, getting a 404 in the browser console that /wp-content/plugins/woocommerce-payments/dist/payment-request.css?ver=2.9.1

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support nathvi V. a11n

    (@nathvi)

    Hi there @cobra65

    I’d be glad to help with this.

    Can you confirm if you are using https://www.ads-software.com/plugins/country-flags-for-elementor/ to display these flags?

    The 404 error might not be related as these are separate extensions.

    I’d also like to better understand your site. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

    Thread Starter cobra65

    (@cobra65)

    Not using Elementor or its flag addon plugin.

    Here is the status.

    Thanks.

    
    ### WordPress Environment ###
    
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
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    PHP Version: 7.4.23
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
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    OpenSSL/1.1.1l
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.35
    Max Upload Size: 4 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    Better Search Replace: by Delicious Brains – 1.3.4
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    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
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    grouped (grouped)
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    exclude-from-search (exclude-from-search)
    featured (featured)
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    rated-2 (rated-2)
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    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
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    My account: #31714 - /my-account/
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    Onboarded: Yes
    Shop country code: US
    PayPal card processing available in country: Yes
    Pay Later messaging available in country: Yes
    Vault enabled: No
    
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    Environment: Production
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    Debug Mode: Off
    
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    ### Action Scheduler ###
    
    Complete: 874
    Oldest: 2021-08-07 20:21:03 -0700
    Newest: 2021-09-07 19:24:23 -0700
    
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    Newest: 2021-09-12 12:30:13 -0700
    
    ### Status report information ###
    
    Generated at: 2021-09-07 19:25:28 -07:00
    
    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hello @cobra65,

    Thanks for sharing the SSR. Could you please also provide us with a screenshot so that we can see what you are describing?

    If you don’t already have a screenshot service installed, here are a few free options:

    * https://snipboard.io
    * https://skitch.com/
    * https://getcloudapp.com/
    * https://awesomescreenshot.com/

    There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

    We will be standing by for your response. Also, please don’t hesitate to reach out if you have any further questions, we are here to help.

    Thread Starter cobra65

    (@cobra65)

    Plugin Support Senff

    (@senff)

    Hey @cobra65

    Would you be able to share a link to your site, so we can see the issue first-hand?

    Thread Starter cobra65

    (@cobra65)

    I turned off all plugins except WC and WC Payments, problem is still present. Attached is URL where you can see the widget in action.

    https://we.tl/t-dlBE2vBQcw

    Plugin Support Joash

    (@joashrajin)

    Hi @cobra65 ??

    I checked that page out on my end, and the flags load fine for me using Chrome Version 93: https://d.pr/i/zP6PTI

    Have you managed to resolve the problem?

    If not, could you please test how it loads in a different browser or Incognito Tab?

    Let me know how it goes ??

    Thread Starter cobra65

    (@cobra65)

    Thanks for the tip, I tried it in Firefox and it works. But strangely…

    Firefox v91, each option has nested font tags:
    <option value=”USD”><font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>???? $ USD</font></font></option>

    While Chrome v93, no font tags:
    <option value=”USD”>???? $ USD</option>

    Also note, in the line above, directly pasted from Chrome dev tools, the letters US appear in Chrome where the flag is. So even in this form Firefox is correctly displaying the icon.

    Where do these icons come from and why are they missing in my Chrome?

    Thanks much for all the help.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Checking on my end, I’m seeing them display the flags without issue in both Chrome and Firefox. Also, I’m not seeing those nested font tags that you mentioned — they appear the same in both browsers.

    Firefox:

    firefox flags
    Link to image: https://d.pr/i/CJ7CNI

    firefox source
    Link to image: https://d.pr/i/tqNuOQ

    Chrome:

    Chrome flags
    Link to image: https://d.pr/i/lFeVvh

    chrome source
    Link to image: https://d.pr/i/4pcqj8

    The WooCommerce Payments extension has a display_currency_option function used by the Currency Switcher Widget, which calls a get_symbol() function that grabs the flag emojis from this file here:
    https://github.com/Automattic/woocommerce-payments/blob/develop/includes/multi-currency/CountryFlags.php

    It’s possible something in the version of your browser, or a setting, or browser extension/plugin might be causing emojis to render differently. I’m currently on Firefox 92.0 (64-bit), so you could try updating to see if that makes a difference (you mentioned you are on v91). Aside from that though, it’s hard to say why you might be seeing something different.

    Plugin Support Augustus – a11n

    (@augustuswp)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thread Starter cobra65

    (@cobra65)

    I have checked this on three Windows computers (Win7 and Win10) and the flags do not display at all in Chrome. On those same computers Firefox displays the flags.

    Is there something inherent that Chrome is missing on Windows?

    Plugin Support B C. a11n

    (@battouly)

    Hey @cobra65,

    Is there something inherent that Chrome is missing on Windows?

    It looks like most of or all of us testing so far are not on Windows7 or 10.

    I’ll leave this open for other forum members to test and update you.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Flags not displaying in widget’ is closed to new replies.