• Resolved epiphany770

    (@epiphany770)


    I’m using WooCommerce and easyship as a rates calculator.
    I’m trying to set up certain items with flat rate shipping. I followed their instructions where I set up a Shipping Zone and Shipping Class and flat rate shipping IS showing up, but it’s showing up for all items and on items that are meant to be flat rate shipping only, all the other shipping options are showing up as well. If someone is only purchasing a flate rate item, I don’t want the other options to come up and if someone is buying an item with regular calculated shipping, I don’t want the flat rate option to come up because then they won’t pay for shipping.
    I’m not sure what I’ve done wrong in setting this up – could I get some help?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • AJ a11n

    (@amandasjackson)

    Hi @epiphany770

    You will want to reach out to the support for the Easyship plugin that you are using on your site as they are the best suited to help you with the setup and configuring settings for what you require.

    Thread Starter epiphany770

    (@epiphany770)

    Hello,

    Thanks for your reply. I did reach out to Easyship and they said it had to do with WooCommerce and not their plugin.

    AJ a11n

    (@amandasjackson)

    Hi @epiphany770

    I followed their instructions where I set up a Shipping Zone and Shipping Class and flat rate shipping IS showing up

    When you say “followed their instructions” are you referring to WooCommerce core or Easyship? This part was confusing as it sounds like you are referring to Easyship’s plugin set up, which is not something that we could help to support.

    If someone is only purchasing a flate rate item, I don’t want the other options to come up and if someone is buying an item with regular calculated shipping, I don’t want the flat rate option to come up because then they won’t pay for shipping.

    If you are referring to the Flat rate shipping for WooCommerce core, to restrict other shipping from showing for specific products, this would require an additional plugin. Here are a few that may work for you:

    https://woocommerce.com/products/conditional-shipping-and-payments/
    https://wooelements.com/products/conditional-shipping

Viewing 3 replies - 1 through 3 (of 3 total)
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