• Resolved natallliii

    (@natallliii)


    Last time I change my server and before migrate plugin works correctly, but now show problem with PHP version and show information:

    The “Flexible Shipping” plugin cannot run on PHP versions older than 5.6. Please contact your host and ask them to upgrade.

    But I have version 7.3, how can I fix this?

    • This topic was modified 5 years, 9 months ago by natallliii.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @natallliii

    Please make sure that you are using supported PHP version. Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.

    Also, check the php info file and look which PHP version you see there: https://v1.jontangerine.com/silo/php/phpinfo/

    Hi,

    Just for info., I just experienced that I could not access woo orders – changed php version from 7.3 to 7.2 – and now it works again.
    Maybe there are some problems with php v. 7.3

    BR, Pete

    Thread Starter natallliii

    (@natallliii)

    Thank you for you answer, I had to write to the hosting provider, did not activate the new version of php on server even though 7.3 it was displayed in the panel ??
    Regards!

    The plugin has been tested with PHP 7.3 and we do not confirm that there are any issues with these version.

    If you are still experiencing issues, please send me a screenshot showing the error message and your PHP version (from system status).

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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