Flexible Wishlist Support Policy – Please Read Before Posting

  • Plugin Author wpdesk

    (@wpdesk)


    2 years, 10 months ago

    Hello,

    Thanks for using Flexible Wishlist for WooCommerce! We are here to help.

    For users of the free version, we provide support here on the www.ads-software.com support forums. We have 3 business days for a response but we will do our best to answer as soon as possible.

    Please follow these guidelines to ensure the fastest possible response time.

    Please check Flexible Wishlist documentation before posting. We have extensive docs that cover most of the use cases.

    We will be happy to help with:

    • product bug fixes
    • questions about the built-in features
    • assisting in the installation of the plugin

    We cannot help with:

    • compatibility with 3rd party plugins or themes
    • customising plugin for personal needs
    • server technical assistance & configuration

    In order to get help, please:

    • describe your issue in as much detail as possible
    • include screenshots (e.g. using Monosnap).
    • provide page URL

    Cheers,
    WP Desk Team

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