Flipbooks not loading

  • Resolved tabithasilva

    (@tabithasilva)


    1 year, 8 months ago

    Hi team,

    I’m using your WordPress 3D FlipBook : Dflip Lite plugin.

    I’ve uploaded a test PDF, but it will not load. I only get the following error “Please wait while flipbook is loading. For more related info, FAQs and issues please refer to?DearFlip WordPress Flipbook Plugin Help?documentation.”

    This is happening both in localhost dev and also on staging. I’ve already tried your troubleshooting tips but no luck. Can you please help figure out why it’s not loading?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    We see no files are loaded for the plugin, or any other plugin!

    Make sure you have wp_footer() in your theme.

    To make sure it is a theme issue, try changing to another theme, official themes.

    Best Regards,

    DearHive

    Thread Starter tabithasilva

    (@tabithasilva)

    Fixed! Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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