Floating bar doesn’t show icons

  • Resolved sasod

    (@sasod)


    7 years, 4 months ago

    Hi,

    I noticed that the icons on the Super Socializer floating bar have disappeared. I tried to find the solution but unfortunately I can’t.

    Any suggestions would be greatly appreciated.

    Thank you in advance.

    Best,
    Saso

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi Saso,

    It seems related to Autoptimize plugin or/and cache. Try deactivating this plugin just to check if it makes any difference.

    pro-tip; add ?ao_noptimize=1 to the URL to disable AO for that request. if confirmed, look at AO’s FAQ for troubleshooting info.

    hope this helps,
    frnak

    Thread Starter sasod

    (@sasod)

    I disabled Autoptimize plugin (it’s currently disabled) and cleared cache. It doesn’t solve the problem (checked on Chrome and Firefox).

    Any other ideas?

    Thanks!

    Best,
    Saso

    Plugin Author Heateor Support

    (@heateor)

    Some plugin/functionality is pulling the CSS from our plugin’s CSS file and inserting after modifying it in the head section of the HTML source. For example, for Facebook, it is inserting following CSS:
    .theChampFacebookSvg{background:url(https://dream-explorer.com/sanjanje/wp-content/plugins/super-socializer/css/data:image/svg+xml;charset=utf8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22100%25%22%20height%3D%22100%25%22%20viewBox%3D%22-5%20-5%2042%2042%22%3E%3Cpath%20d%3D%22M17.78%2027.5V17.008h3.522l.527-4.09h-4.05v-2.61c0-1.182.33-1.99%202.023-1.99h2.166V4.66c-.375-.05-1.66-.16-3.155-.16-3.123%200-5.26%201.905-5.26%205.405v3.016h-3.53v4.09h3.53V27.5h4.223z%22%20fill%3D%22%23fff%22%3E%3C%2Fpath%3E%3C%2Fsvg%3E) no-repeat center center}
    The actual CSS in the plugin’s CSS file is following:
    .theChampFacebookSvg{background:url(data:image/svg+xml;charset=utf8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22100%25%22%20height%3D%22100%25%22%20viewBox%3D%22-5%20-5%2042%2042%22%3E%3Cpath%20d%3D%22M17.78%2027.5V17.008h3.522l.527-4.09h-4.05v-2.61c0-1.182.33-1.99%202.023-1.99h2.166V4.66c-.375-.05-1.66-.16-3.155-.16-3.123%200-5.26%201.905-5.26%205.405v3.016h-3.53v4.09h3.53V27.5h4.223z%22%20fill%3D%22%23fff%22%3E%3C%2Fpath%3E%3C%2Fsvg%3E) no-repeat center center}

    Thread Starter sasod

    (@sasod)

    I tried disabling plugins one by one but couldn’t find the one responsible. What else can I try?

    Thanks!

    Plugin Author Heateor Support

    (@heateor)

    Try switching to another theme.

    Thread Starter sasod

    (@sasod)

    I tried with Twenty Fourteen and Twenty Fifteen but it’s still the same.

    It’s obviously not theme related. Any other suggestions?

    Thanks!

    Plugin Author Heateor Support

    (@heateor)

    Then there might be some custom code placed in the functions.php file, If you are still not sure, send admin login details of your website at support[at]heateor[dot]com so that we can look into the situation.

    Thread Starter sasod

    (@sasod)

    Login details sent.

    Thank you in advance!

Viewing 9 replies - 1 through 9 (of 9 total)
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