Floating icon isn't floating properly. Please help.

Are you able to replace % with px

If you use % when your website is using pixels you will get them results.

use px instead example: x: 350px y: 500px. Just try different numbers until you get the right position.

There’s not an option to use px in this plugin. Do you know of a plugin with that capability?

a screenshot is of limited use for troubleshooting formatting issues;

can you provide a live link to your site with that button visible?

what plugin exactly are you using, and where did yo download it from?

Thank you for your replies so far!! Here is a link to my website with the button visible.

https://www.solup.com/

The plugin was downloaded via wordpress plugin site and I’m using an admin panel on their plugin’s site at https://admin.probtn.com/

[continued at the plugin’s support section at https://www.ads-software.com/support/topic/button-positioning?replies=1 ]

This plugin doesn’t offer the option I’m asking for. I ended up putting the icon in the homepage widget area.