Floating Interface not hiding when clicked to hide

Hi,

It’s because there are two sharing bars, one above the other.
We need the problematic webpage url so that we can help you out.

Sorry we thought we had posted the links…

Here they are:

There are also all the other “categories” pages that do the same…

Links don’t want to post…

https://nusasurfwear.com/nusa-mag/

https://nusasurfwear.com/

Or we just don’t know how to do it…

We cannot find any sharing icons at the links you have posted above.

we don’t know what to say. The floating bar is on the far left (on desktop) with dark grey colors on top of the black background. (maybe you haven’t seen it because of colors).
Please try again.

Oh, we might not have noticed it first time because of its color.
You would like to try disabling any one from Homepage and Excerpts and Posts page sub-options in Placement option in Floating Interface section at Super Socializer > Social Sharing page in admin area.

We followed your suggestion and tried different combinations of placement sub-options. None seem to work.
When we only select posts, the interface shows only in posts. When we add the selection for “categories” (so we select “posts” + “categories”) the interface shows one time in posts but two times in Home and any Category page…

Any other suggestions?
Thanks

Okay. Add following CSS in Custom CSS option in Miscellaneous section at plugin options page in admin area:

div.nusa-article h4 div.heateor_sss_vertical_sharing{
    display: none !important
}

Hi,
Thanks for reply.

We did what was suggested.
The result is this:

No problem with posts.
post

Category nusa mag no problem:
nusa mag

Other categories still shows two interfaces:
category

Other categories don’t show any interface:
category

Home shows two interfaces:
home

Thanks.

Then you should try enabling Sassy Social Share - Sharing (Floating) widget from Appearance > Widgets page in admin area. After this, you would like to disable all the page groups from Placement option in Floating Interface section at plugin options page in admin panel, to avoid double sharing icons. This would enable sharing at all the pages.

Thanks for reply.

That didn’t work.
Foating interface: enabled
Target url: default
Placement: none
Widget Sidebar for Sassy: activated
CSS Custom: we tried with and without.

The widget doesn’t show anywhere.

But I guess it’s because the widgets are not working at all.

Any other suggestions?

We can see that right sidebar is not there at your website now. When we checked your website for your previous reply, it was there. Would you please check if you have removed the sidebar area from your website meanwhile?

Sorry, “right sidebar”? We don’t know what you mean.

We don’t have the “left” sassy interface now because we are waiting on another suggestion.

“Right sidebar” means the “The widget area at the right side”, in which you are supposed to enable sharing widget.
You have to enable Sassy Floating widget in the widget area which is there at your webpages. Widget is not appearing at webpages because you have enabled it in sidebar, which is not there at webpages.