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Resolved Cath22
(@cath22)

9 years, 5 months ago

Hi,

I’ve been trying to remove the floating menu from my home page adapting the Display Rules. I added the rule saying “Don’t Show On Home page”, but the menu still shows even after refreshing the page several times.

It doesn’t seem to be a browser cache problem as other changes I made appeared immediately.

The “Don’t show on mobile” function worked immediately, though. So only the “Don’t show on Homepage” seems to have a problem. Could you please fix this or is there any other way I can remove the floating menu from the home page? Any help is much appreciated.

https://www.ads-software.com/plugins/shareaholic/

Viewing 8 replies - 1 through 8 (of 8 total)

maryanne_shareaholic
(@maryanne_shareaholic)

9 years, 5 months ago

Hi @cath22,

Oh no! Sorry to hear that. I can definitely help investigate this issue for you. Do you mind sending me the URL to your site? We can start from there. ??

Thanks,

Mary Anne

Thread Starter Cath22
(@cath22)

9 years, 5 months ago

Hi Mary Anne,

Thanks for your reply. Is there an email where I can send you the URL to my site? I prefer not to post it here.

Thanks.

maryanne_shareaholic
(@maryanne_shareaholic)

9 years, 5 months ago

Hi @cath22,

Of course! Here you go: [email protected].

Look forward to your e-mail. ??

Mary Anne

Thread Starter Cath22
(@cath22)

9 years, 5 months ago

Just sent you an email Mary Anne.
Thanks!

Thread Starter Cath22
(@cath22)

9 years, 5 months ago

Wow! I’m impressed!
The floating share buttons have disappeared from the homepage!

Thanks a lot!

maryanne_shareaholic
(@maryanne_shareaholic)

9 years, 5 months ago

Yay! Glad that worked out.

You know where to reach me should you have future questions. ??

Have a great day, Catherine!

Mary Anne

ferdmani
(@ferdmani)

8 years, 10 months ago

I’m having the same issue on website https://satoriprime.com, specifically I’m trying to hide the buttons on this page https://satoriprime.com/mastermind, but no matter what settings I have put in the back under Floating Buttons > Display > Don’t Show > Exact URL

The buttons persistently show and I cleared cache on my hosting service WPEengine.

Any ideas? Please email me at [email protected]

Thanks!

bcr8tive
(@bcr8tive)

8 years, 10 months ago

I’m having the opposite problem – I’m trying to get the floating icons to display and they won’t?

Maryanne, I’ve sent you an email as well. Thanks.