• Resolved peasandcrayons

    (@peasandcrayons)


    I downloaded the free version to test it out before upgrading to the paid version.

    So far I love how quick and simple the buttons are, but my floating pin button does not work in Safari nor does the one at the bottom of the page that I have anchored at the bottom of the post.

    When you click the floating pin button nothing happens and it does not pin. Then, as a weird glitch, the page freezes and does not let me scroll down. It works in Chrome but this keeps happening in Safari and I’m worried.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor iova.mihai

    (@iovamihai)

    Hey @peasandcrayons,

    Thank you for reaching out with this ticket. Could you please detail a bit more the Safari issue? Is it happening on all page refreshes? Are you clicking the Pinterest button before/after the entire page has loaded? If you wait a few seconds after clicking the button, does the pop-up with all pinnable images appear?

    I’m asking because I’ve tried reloading your website multiple times, with and without cache, and each time it worked properly. The pop-up appeared each time in more or less 1 second.

    Looking forward to your reply!

    Best regards,
    Mihai

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