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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @razh9,

    I’ve reviewed your ticket and the information you’ve provided. Here are some troubleshooting steps that might help resolve the “Not Found” error you’re experiencing when sending a test mail:

    Troubleshooting Steps:

    1. Verify App Callback URL:?Check that the URL you’re using to access the API endpoint provided by FluentSMTP is correct. Make sure it includes the necessary parameters and is spelled correctly.
    2. Check Permissions:?Ensure that the email address you’re trying to use as the sender has a Mailbox created and has permission to send emails. Additionally, it should have a valid Office365 subscription.
    3. Review Account Type:?Confirm that you selected the correct account type while creating the Azure App. It should be “Accounts in any organizational directory (Any Azure AD directory – Multitenant) and personal Microsoft accounts (e.g. Skype, Xbox)“.
    4. Logged-in Account:?Verify that you’re logged into the Microsoft account associated with the email address used to create the Azure App when accessing the authorization page.
    5. Domain Verification:?Double-check that you’ve verified your domains within Microsoft Office365.

    If you continue to experience the error after completing these steps, I recommend referring to the Office 365 API documentation here: https://fluentsmtp.com/docs/setup-outlook-with-fluentsmtp/. Alternatively, you can reach out to Microsoft Office365 Support for further assistance.

    I hope this helps! Please let me know if you have any further questions.

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