FluentSMTP and Rankmath Settings get deleted

  • Resolved Franz92

    (@franz92)


    11 months, 3 weeks ago

    Dear Sucuri-Team,

    Do you know if this might be something to do with Sucuri? See the ticket here: https://www.ads-software.com/support/topic/fluentsmtp-password-still-keeps-getting-deleted/

    About every couple of weekends, our SMTP password gets deleted from our settings, and then emails don’t get sent. It has happened twice now; we’ve had to reset the password and send the missed emails out manually.

    I’ve now also noticed that the Rankmath simultaneously always loses the settings with FluentSMTP, so I’m wondering if both issues might be somehow connected to Sucuri?

    Thanks for your help.

    Best, Franz.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support sucuri1

    (@sucuri1)

    @franz92
    Hi Franz,

    Is it possible that you have autoupdates enabled for FluentSMTP or RankMath? This can cause conflicts with your plugin settings. Try disabling autoupdates and see if it resolves the problem.

    Best,
    Sucuri Plugin Support

Viewing 1 replies (of 1 total)
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