FluentSMTP lost credentials

  • Resolved wpgerd

    (@wpgerd)


    6 months, 1 week ago

    Hello,

    after clone my WordPress with Plesk FluentSMTP lost the credentials an no Emails could be sent. Because the Security Plugin blocked the new IP I can’t verify my login. Is there a way to export the credentials from the first site to the cloned site?

    Thanks
    Gerd

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @wpgerd,

    I understand you have encountered issues with FluentSMTP credentials after cloning your WordPress website with Plesk.

    It seems the credentials are encrypted and saved in the database. In this case, it might be challenging to retrieve and use them on the new site.

    However, if you were using the File System-based credentials (saved in the wp-config.php file), you can simply copy and paste them into the new website.

    Please let me know if this helps. If you have any further questions or concerns, don’t hesitate to reach out.

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