Fluid Checkout Form not showing

Hi,

I have tested it in your website link and everything seems to be working correctly.

Best,
Alan.

Dear Fluid Checkout Support Team,

I am writing to report an issue encountered with the Fluid Checkout for WooCommerce – Lite plugin, specifically when upgrading to version 3.1.2.

Issue Description: We have identified a problem with specific types of URLs, notably those used for payment processing. An example URL where the issue is evident is as follows: https://beumerbouwshop.nl/afrekenen/order-pay/9476/?pay_for_order=true&key=wc_order_Z9Aq4amyUeecv

When accessing these URLs, the expected results or outputs are not displayed. Notably, there are no PHP error logs being generated that could provide insights into this issue.

Current Plugin Version: We have currently installed version 3.0.7, which is functioning without issues. The problem emerged upon updating to version 3.1.2. The WordPress environment we are using is version 6.4.2, which, according to your documentation, is fully compatible with this plugin version.

Request: Could you please investigate this matter? We are looking forward to a solution or any guidance you can provide to resolve this issue. If additional information or access is required for troubleshooting, please let me know, and I will arrange it accordingly.

Thank you for your attention to this matter and your prompt response.
Best regards,
Raymond Martens
[email protected]

Site report:


 WordPress Environment

WordPress address (URL): https://beumerbouwshop.nl
Site address (URL): https://beumerbouwshop.nl
WC Version: 8.5.0
REST API Version: ? 8.5.0
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: nl_NL
External object cache: – Server Environment

Server Info: nginx/1.25.3
PHP Version: 8.1.25
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.74.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.5.0
WC Database Prefix: wp_
Totale database grootte: 151.88MB
Database gegevens grootte: 121.13MB
Database index grootte: 30.75MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.30MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 6.50MB + Index: 6.02MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wp_icl_translations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_shopmagic_automation_outcome_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopmagic_guest: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_guest_meta: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wp_shopmagic_marketing_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_optin_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_tracked_emails: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_shopmagic_tracked_emails_clicks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_toolset_associations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_toolset_connected_elements: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_toolset_post_guid_id: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_toolset_relationships: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_toolset_type_sets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 3.03MB + Index: 3.03MB + Engine InnoDB
wp_users: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.20MB + Index: 0.19MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_wc_order_stats: Data: 0.34MB + Index: 0.28MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_webwinkelkeur_invite_error: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpml_mails: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_yoast_indexable: Data: 1.08MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB Post Type Counts

acf-field: 6
acf-field-group: 2
acf-taxonomy: 1
attachment: 448
custom_css: 1
dtwpb_cart: 1
dtwpb_product_tpl: 19
dtwpb_thankyou: 1
itsec-dash-card: 8
itsec-dashboard: 1
iwp_log: 1638
nav_menu_item: 169
oembed_cache: 1
page: 33
post: 8
product: 131
product_variation: 215
revision: 2850
shop_coupon: 2
shop_order: 2204
shop_order_refund: 82
shopmagic_automation: 1
templatera: 23
testimonials: 17
vc_grid_item: 1
vc_settings_preset: 16
vtmin-rule: 3
wp-types-group: 1
wpcf7_contact_form: 5
wpex_card: 1
wpex_templates: 1
yaymail_template: 15 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?Foutmeldingen zouden niet getoond moeten worden aan bezoekers. Active Plugins (48)

AC / Beumer Fixes: door Active Collective - Jeroen Wiggers – 0.2
ACF Content Analysis voor Yoast SEO: door Thomas Kr?ftner
ViktorFroberg
marol87
pekz0r
angrycreative
Team Yoast – 3.1

ACF QuickEdit Fields: door J?rn Lund – 3.3.0
Admin Columns Pro: door AdminColumns.com – 6.2.2
Advanced Custom Fields PRO: door WP Engine – 6.2.4
FiboSearch - AJAX Search for WooCommerce: door FiboSearch Team – 1.26.1
Better Search Replace: door WP Engine – 1.4.4
Classic Editor: door WordPress Contributors – 1.6.3
Complianz Privacy Suite (GDPR/CCPA) premium: door Really Simple Plugins – 7.0.5
Contact Form 7: door Takayuki Miyoshi – 5.8.6
Additional Custom Emails for WooCommerce: door WPFactory – 2.7.3
WooCommerce Page Builder: door DawnThemes – 3.4.4
Duplicate Page: door mndpsingh287 – 4.5.3
GTM4WP: door Thomas Geiger – 1.19.1
YayMail Pro - WooCommerce Email Customizer: door YayCommerce – 3.0
Fluid Checkout voor WooCommerce - Lite: door Fluid Checkout – 3.0.7
Google Listings and Ads: door WooCommerce – 2.5.15
WPBakery Page Builder: door Michael M - WPBakery.com – 7.3
Loco Translate: door Tim Whitlock – 2.6.6
Login as User: door Web357 – 1.4.8
Business Hours Indicator Pro: door Maarten Belmans – 3.2.8
Max Mega Menu - Pro Addon: door megamenu.com – 2.3.1.1
Max Mega Menu: door megamenu.com – 3.3
VarkTech Minimum Purchase for WooCommerce: door Vark – 2.0.0.1
VarkTech Minimum Purchase Pro for WooCommerce: door VarkTech – 2.0.0.1
Mollie Payments for WooCommerce: door Mollie – 7.4.1
ShopMagic Delayed Actions: door WP Desk – 3.1.9
ShopMagic for WooCommerce: door WP Desk – 4.2.5
Simple Sticky Add To Cart For WooCommerce Pro: door Solution Box – 1.2.1
Simple Sticky Add To Cart For WooCommerce: door Solution Box – 1.4.3
SVG Support: door Benbodhi – 2.5.5
Templatera: door WPBakery – 2.1.0
Total Theme Core: door WPExplorer – 1.8.1
User Menus: door Code Atlantic – 1.3.2
CTX Feed: door WebAppick – 6.4.1
WebwinkelKeur: door Albert Peschar – 3.32
Woo Discount Rules: door Flycart – 2.6.2
Product Feed PRO for WooCommerce: door AdTribes.io – 13.2.0
Checkout Field Editor for WooCommerce (Pro): door ThemeHigh – 3.6.0
WooCommerce Europees btw-nummer: door WooCommerce – 2.8.2
WooCommerce Measurement Price Calculator: door SkyVerge – 3.20.1
Facturen voor WooCommerce Premium: door Bas Elbers – 2.1.1
Invoices for WooCommerce: door Bas Elbers – 3.1.9
Woocommerce Side Cart Premium: door XootiX – 3.1
WooCommerce: door Automattic – 8.5.0
Yoast SEO Premium: door Team Yoast – 21.8
Yoast SEO: door Team Yoast – 21.8
Asset CleanUp: Page Speed Booster: door Gabe Livan – 1.3.9.3 Inactive Plugins (0) Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Winkelbasis: #391 - /shop/
Winkelwagen: ? Pagina heeft geen [woocommerce_cart] shortcode of het woocommerce/cart blok.
Afrekenen: ? Pagina heeft geen [woocommerce_checkout] shortcode of het woocommerce/checkout blok.
Mijn account: ? Pagina bevat niet de [woocommerce_my_account] shortcode.
Algemene voorwaarden: #36 - /algemene-voorwaarden/ Theme

Name: AC Total theme Expansion
Version: 1.0.0
Author URL: https://www.activecollective.nl/
Child Theme: ?
Parent Theme Name: Total
Parent Theme Version: 5.11.1
Parent Theme Author URL: https://www.wpexplorer.com/
WooCommerce Support: ? Templates

Archive Template: Je thema heeft een woocommerce.php bestand. Je zult het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: Total/woocommerce/archive-product.php
Total/woocommerce/checkout/form-checkout.php
Total/woocommerce/loop/loop-start.php
Total/woocommerce/loop/orderby.php
Total/woocommerce/loop/pagination.php
/home/beumernl/domains/beumerbouwshop.nl/public_html/wp-content/plugins/woocommerce/templates/notices/error.php
/home/beumernl/domains/beumerbouwshop.nl/public_html/wp-content/plugins/woocommerce/templates/notices/notice.php
/home/beumernl/domains/beumerbouwshop.nl/public_html/wp-content/plugins/woocommerce/templates/notices/success.php
Total/woocommerce/single-product/meta.php
Total/woocommerce/single-product/rating.php
Total/woocommerce/single-product/tabs/tabs.php
Total/woocommerce/single-product/title.php Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-01-14 14:49:34 +01:00
Options: ?
Notes: 201
Onboarding: completed Action Scheduler

Complete: 560
Oldest: 2023-12-14 13:59:06 +0000
Newest: 2024-01-14 12:07:35 +0000

Failed: 24
Oldest: 2022-10-17 12:07:03 +0000
Newest: 2023-12-21 10:05:37 +0000

Pending: 2
Oldest: 2024-01-14 14:36:17 +0000
Newest: 2024-01-14 19:39:35 +0000 Status report information

Generated at: 2024-01-14 14:51:48 +01:00

Hi @activecollective,

1 – What is the expected behavior when accessing this the order pay page? (link you provided)
2 – What is the behavior when Fluid Checkout is activated?
3 – Could you provide us with some screenshots demonstrating the issues you are experiencing and also showing the correct behavior?

Best,
Alan.

HI Alan,

We have identified a problem with specific types of URLs, notably those used for payment processing. An example URL where the issue is evident is as follows: https://beumerbouwshop.nl/afrekenen/order-pay/9476/?pay_for_order=true&key=wc_order_Z9Aq4amyUeecv

After update to 3.1.2:
https://beumerbouwshop.nl/wp-content/uploads/2024/01/cba4877a-5205-4ecf-b80f-caf849128674.jpeg

When downgrading to 3.0.7:
https://beumerbouwshop.nl/wp-content/uploads/2024/01/3909ba0e-930d-4fb5-b4e4-bf3148e70c5c.jpeg

Regards,
Raaymond

Hi @activecollective,

The URL you provided for your Order Pay page is not showing the issue as reported because the order has already been paid for.

In any case, we have fixed an issue related to how the WooCommerce shortcode is used which might fix this issue you are experiencing. These changes will be available with the next version of the plugin which is set to be released in a few days.

1. Please try with the beta version from the link below:
https://t2449427.p.clickup-attachments.com/t2449427/e940e34a-3f2a-4ec6-94d9-1de82b782269/fluid-checkout-3.1.3-beta-6.zip

2. In case you still experience this issue after updating to the beta version above, please send us another URL to your Order Pay page with which we can reproduce the problem while not logged into your website.

Best,
Diego.