Fly Away stuck while saving

  • Resolved johnackermann

    (@johnackermann)


    4 years, 10 months ago

    I am trying to set up File Away but when I try to save the general options page setting the base directory, I get a grey overlay page with a cute saying about saving, but that overlay never goes away — it seems to get permanently stuck in the save process. I can reload the page, but then my changes are lost.

    The target directory is created under wp-content and has permissions 775. The files in the directory are 774. (I’m running under Linux.)

    Any idea how to fix this problem?

    Thanks,
    John

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter johnackermann

    (@johnackermann)

    As a follow-on, it appears that any attempt to save any of the configuration settings hangs; it’s not limited to the base directory setting.

    Plugin Author thomstark

    (@thomstark)

    Disable your other plugins and try saving. Then enable them one by one until you can’t save again. That plugin will be the problem.

    Thread Starter johnackermann

    (@johnackermann)

    Thanks, Thom! I disabled all plugins and that did allow me to save config. I should search for the offending one, but we have lots of plugins and little time before the site needs to go live, so that needs to wait for a little while.

    Plugin Author thomstark

    (@thomstark)

    You can also do it in blocks of plugins instead of one at a time. Do half of your plugins first, and find out which half the offending plugin is in. Then halve that half, and so on.

    Thread Starter johnackermann

    (@johnackermann)

    I had to update the settings again and just on a hunch I disabled the “File Manager Advanced” plugin and doing so allowed me to save the File Away settings. So that must have been the culprit.

Viewing 5 replies - 1 through 5 (of 5 total)
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