• Hi there! the fly cart appears constantly with like 5 or 10 items for itself. Already changed options but still doing it. Can anyone help, please? Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @dannwagner ,

    I’m not sure if I get your question right. Did you mean the Fly Cart is loading constantly when you add something to the cart?

    Are you using AJAX on your site? If that is the case, kindly install this one https://www.ads-software.com/plugins/wpc-ajax-add-to-cart/ then try again to see if works for your site.

    If this is not what you need, kindly describe your issue some images for more clarity.

    Best regards.

    Thread Starter Daniel Godoi Wagner

    (@dannwagner)

    hi there! excuse me by my english! Bellow I show you an example of the cart

    https://pasteboard.co/x4mJgharccgK.png

    I added only one product and there is two of this at the cart.

    Could not print the classic erros, in which situation, appears like four, even ten items randomly, besides the one that the user really added. I know there is a feature that put items suggested, but for some reason it adds much products and the user turns confused and quit of the sale. The clear cart button is activated, but is not all users that haves this clarity. Thats the problem: even conmfigured to suggest just one item, the fly cart appears constantly with much items for itself. thanks a lot for the quick response! this plugin is awesome and yes I do use already the ajax plugin also.

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @dannwagner ,

    I’ve got your issue now. So when you press the add to cart button, there are some extra items appearing in the cart. These seems to be the related products of the main one. When making any changes then reload the cart, the previous items were added at the same time.

    I suspect that this must be triggered by caches or ajax reloading on your site. When I checked in an Incognito tab, only the chosen item was added. No extra items at all.

    You can check my video here: https://app.screencast.com/OfENkaKIEEDfK

    I suggest that you take further test by deactivating all other plugins, only keep WooCommerce and our plugin to check. Then reactivate others to check the functionality and find the culprit.

    Best regards.

    Thread Starter Daniel Godoi Wagner

    (@dannwagner)

    @janilyn409 thanks a lot for the response! I made other tests and compared the configs for https://www.telecris.app also https://www.telecristofoli.com which I assure you is with the very same configs of the first. Checked all kinds of problems and have not detected whats could it be. I discovered that at each time I reload the site, the items improves at the flkycart. See this capture please https://pasteboard.co/LHfLdQvhzUKG.png – Hope you can help me a litle more. Best regards!

Viewing 4 replies - 1 through 4 (of 4 total)
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