folders do not appear and WP hangs

  • Resolved auclander

    (@auclander)


    9 years, 8 months ago

    Media File Manager
    Version 1.3.0
    WordPress 4.1.1
    Using a customized theme
    Chrome or Firefox browsers

    If I go to the Media File manager window all I get is a spinning ball. The previously created media folders and media items never resolve. Once the spinning ball appears, I cannot navigate to any other folders. It appears to just hang up. Any suggestions?

    https://www.ads-software.com/plugins/media-file-manager/

Viewing 3 replies - 1 through 3 (of 3 total)

  • I am experiencing the same issue. Same version numbers.

    Thread Starter auclander

    (@auclander)

    I was able to get my folders back by deactivating and uninstalling the current version and then installing a beta version the author posted to resolve a related problem. It worked for me, but I had a duplicate dev server to try it on along with a complete backup in case something went wrong. Luckily it didn’t. Hopefully, the author will post an official update. Here is a link to the forum conversation with the beta version of the plugin.

    https://www.ads-software.com/support/topic/unable-to-rename-or-delete-problem-folders?replies=3

    Thanks for the tip, but I must have a different issue. The beta version doesn’t seem to fix the issue for me. Still just sitting a spinning circle, along with an occasional white-screen in the admin console.

Viewing 3 replies - 1 through 3 (of 3 total)
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